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AI is reshaping Pakistan’s IT jobs: routine coding and documentation are being automated, boosting productivity—particularly for junior staff—while raising demand for AI skills and concern about reduced entry-level opportunities and wage pressure for mundane roles.

From Task Automation to Job Transformation: How Artificial Intelligence is Reshaping Productivity, Skills, Wages, and Job Security in Pakistan’s IT Labour Market
Sara Tanveer, Muhammad Abdul Rahman, Saima Asad, Nasir Ali · September 13, 2026 · Journal of Business Insight and Innovation
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Interviews with 20 IT professionals in Islamabad and Rawalpindi suggest AI is augmenting productivity and automating routine coding/documentation while shifting job tasks toward AI oversight and prompting demand for AI literacy, with concerns about fewer entry-level roles and wage pressure on routine tasks but little expectation of immediate mass layoffs.

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Companies all over the world are transforming the way they work with artificial intelligence. Routine tasks are becoming automated, and decisions are being aided by machines, creating demand for new types of skills. The study explores the impact of AI on the future of work, specifically for information technology professionals in the workplace in Islamabad and Rawalpindi, Pakistan. Twenty IT professionals were interviewed, and their experiences and concerns were discussed. Work-related open-ended questions addressed five main topics: productivity, changes in jobs, roles, skills and training needs, pay and compensation, and job security. The encouraging part is that some things we found out are encouraging, and the other parts are, too. Most respondents feel that AI has improved their productivity at work, automates repetitive tasks such as coding, or improves the quality of their work output. Data processing frees people from more tedious and boring tasks to engage in more interesting and creative work. However, AI is transforming the nature of work. Programming, testing, and maintenance are regular activities; documentation is being automated. But individuals require new abilities: knowing how to use AI, interacting with data, crafting more effective AI prompts and queries, and keeping their skills up to date. In the economic domain, it is expected that AI will enhance the disparity between highly skilled and routine workers. Individuals with AI skills will likely be better compensated, whereas those who are not will likely be left behind. There could be pressure on wages for repetitive work. Importantly, workers do not expect a sudden wave of layoffs. However, they are concerned about less entry-level employment and growing job insecurity. The research suggests that AI will be more likely to change jobs than to destroy them. We recommend regular training initiatives, university-industry collaboration, ethical use of AI, and more to ensure the growth of Pakistan's IT industry. References Acemoglu, D., & Restrepo, P. (2019). Automation and new tasks: How technology displaces and reinstates labour. Journal of Economic Perspectives, 33(2), 3–30. https://doi.org/10.1257/jep.33.2.3 Acemoglu, D., & Restrepo, P. (2020). Robots and jobs: Evidence from U.S. labour markets. Journal of Political Economy, 128(6), 2188–2244. https://doi.org/10.1086/705716 Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa Brougham, D., & Haar, J. (2018). Smart technology, artificial intelligence, robotics, and algorithms (STARA): Employees' perceptions of our future workplace. Journal of Management & Organization, 24(2), 239–257. https://doi.org/10.1017/jmo.2016.55 Brynjolfsson, E., Li, D., & Raymond, L. R. (2023). Generative AI at work (NBER Working Paper No. 31161). National Bureau of Economic Research. https://doi.org/10.3386/w31161 Cui, K., Demirer, M., Jaffe, S., Musolff, L., Peng, S., & Salz, T. (2026). The effects of generative AI on high-skilled work: Evidence from three field experiments with software developers. Management Science. https://doi.org/10.1287/mnsc.2025.00535 Gambacorta, L., Qiu, H., Shan, S., & Rees, D. M. (2026). Generative AI and labour productivity: A quasi-experiment on coding. Journal of Financial Stability, 84, Article 101543. https://doi.org/10.1016/j.jfs.2026.101543 Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly, 19(2), 213–236. https://doi.org/10.2307/249689 Green, A. (2024). The changing nature of work in the age of AI. OECD Publishing. International Labour Organization. (2024). World employment and social outlook: Trends 2024. International Labour Office. International Labour Organization. (2025). World employment and social outlook: Trends 2025. International Labour Office. International Labour Organization. (2026). World employment and social outlook: Trends 2026. International Labour Office. Müller, S., & Schmitz, M. (2025). Task composition and skill demand in artificial intelligence-exposed occupations: Evidence from Germany. Research Policy, 54(4), Article 104122. Organisation for Economic Co-operation and Development. (2024). OECD employment outlook 2024: The net-zero transition and the labour market. OECD Publishing. https://doi.org/10.1787/ac8b3538-en Peng, S., Kalliamvakou, E., Cihon, P., & Demirer, M. (2023). The impact of AI on developer productivity: Evidence from GitHub Copilot. arXiv. https://doi.org/10.48550/arXiv.2302.06590 Trist, E. L., & Bamforth, K. W. (1951). Some social and psychological consequences of the longwall method of coal-getting. Human Relations, 4(1), 3–38. https://doi.org/10.1177/001872675100400101

Summary

Main Finding

AI is reshaping Pakistan’s IT labour market primarily by transforming tasks and job content rather than causing immediate mass layoffs. Among 20 IT professionals interviewed in Islamabad and Rawalpindi, most reported productivity gains from AI (especially for routine coding, documentation, and data processing) alongside rising demand for new skills (AI literacy, prompt engineering, data interaction, oversight). Economic consequences are likely to be heterogeneous: workers with AI skills are expected to capture higher pay, while those in routine roles face wage pressure and reduced entry-level opportunities, raising concerns about growing job insecurity.

Key Points

  • Productivity and task change
    • Respondents reported AI increased productivity (automating repetitive coding, documentation, data processing), freeing time for creative/complex work.
    • Common development tasks (programming, testing, maintenance) are being altered: less routine coding, more AI‑validation, system integration, and oversight.
  • Skills and training
    • New and growing skills: AI literacy, prompt engineering, data interpretation, critical evaluation of AI outputs, and continuous upskilling.
    • Need for employer-led and lifelong learning; concerns about limited training availability in Pakistan.
  • Wages and distributional effects
    • Expectation of greater wage dispersion: premium for AI‑capable/high‑skill workers; downward pressure on pay for repetitive/routine roles.
    • Productivity gains do not automatically translate into higher wages for all; employers may raise expectations without proportional pay increases.
  • Job security and labour market entry
    • Interviewees did not anticipate a sudden wave of layoffs but feared fewer entry‑level positions and rising precarity.
    • Overall view: AI is more likely to change jobs (task composition, quality) than to destroy them outright.
  • Policy and organizational recommendations (as reported)
    • Regular training/upskilling programs, stronger university–industry collaboration, and ethical AI use standards to manage the transition.

Data & Methods

  • Design: Qualitative, interview‑based study.
  • Sample: 20 IT professionals working in Islamabad and Rawalpindi, Pakistan.
  • Instrument: Work‑related open‑ended interview questions covering five topics — productivity, changes in jobs/roles, skills and training needs, pay/compensation, and job security.
  • Analysis: Thematic synthesis of respondents’ experiences and perceptions (no large‑scale quantitative measurement reported).
  • Contextualization: Findings are discussed against task‑based technological change literature (e.g., Acemoglu & Restrepo), productivity studies (Brynjolfsson et al., Gambacorta et al.), and reports from OECD/ILO.

Limitations (inferred from method) - Small, non‑representative sample limits generalizability to Pakistan’s broader IT sector. - Self‑reported perceptions—no direct measurement of wage changes, employment flows, or productivity at firm level. - Cross‑sectional qualitative design cannot capture dynamic/longitudinal effects.

Implications for AI Economics

  • Supports the task‑based framework: AI reallocates tasks within jobs, yielding reinstatement (new tasks) and displacement (automatable tasks) effects; net employment and wage outcomes depend on their relative strength.
  • Heterogeneous productivity gains imply heterogeneous returns to labor:
    • Expect skill‑biased effects and increased wage dispersion within the IT sector.
    • Junior/less‑experienced workers may see large productivity boosts from AI tools, but this could compress entry pathways if fewer novices are needed.
  • Policy levers and research priorities:
    • Workforce policy: prioritize scalable upskilling/reskilling programs, employer‑funded training, and university–industry partnerships to prevent skill bottlenecks and mitigate inequality.
    • Labour market monitoring: collect firm‑level and administrative data on hiring, wages, and entry‑level vacancies to detect shifts in demand for junior roles and routine tasks.
    • Redistribution and safety nets: consider targeted support for displaced or downgraded routine workers if wage pressures materialize.
  • Empirical research needs:
    • Larger quantitative studies in Pakistan to measure AI’s causal impact on wages, employment composition, and entry‑level hiring.
    • Longitudinal designs to track career trajectories of workers who adopt AI skills versus those who do not.
    • Employer‑side research to understand how firms capture productivity gains and translate (or not) into hiring and compensation decisions.

Overall, the study offers ground‑level evidence that AI is transforming IT work in Pakistan through task reallocation and skill complementarities, reinforcing the need for policy responses focused on training, labour‑market monitoring, and equitable distribution of AI gains.

Assessment

Paper Typedescriptive Evidence Strengthlow — The paper presents findings from semi-structured interviews with 20 IT professionals and reports perceptions and anecdotal evidence without a counterfactual, statistical analysis, or causal design; results are illustrative rather than generalizable. Methods Rigorlow — Key methodological details are missing or sparse (no sampling frame or recruitment procedure, limited information on respondent characteristics, no description of interview protocol or qualitative coding/validation, small convenience sample), limiting internal validity and reproducibility. SampleQualitative interviews with 20 IT professionals working in Islamabad and Rawalpindi, Pakistan; respondents were asked open-ended questions on productivity, job/role changes, skills and training needs, pay/compensation, and job security; the paper does not report respondent demographics, firm sizes, recruitment strategy, or analytic coding procedures. Themeshuman_ai_collab skills_training productivity labor_markets GeneralizabilitySmall non-representative sample (n=20), Geographically limited to two cities (Islamabad and Rawalpindi), Sector-limited to IT professionals — does not represent other occupations, Self-reported perceptions subject to bias (social desirability, recall), No quantitative or causal evidence — cannot infer population-level effects, Time-specific (reflects sentiment around 2024–2026 AI developments) and may not hold as technologies or labor markets evolve

Claims (11)

ClaimDirectionOutcomeConfidence & EvidenceDetails
The study interviewed 20 IT professionals in Islamabad and Rawalpindi, Pakistan, about their experiences and perceptions of AI in the workplace. Other other IT professionals' reported experiences and perceptions of workplace AI
Reading fidelity high
Study strength low
n=20
0.09
Most interviewed IT professionals reported that AI improved their work productivity. Developer Productivity positive Perceived workplace productivity
Reading fidelity high
Study strength low
n=20
0.09
AI was reported to automate repetitive IT tasks, including coding, testing, maintenance, and documentation, while improving the quality of work output. Task Allocation positive Automation of routine work and perceived output quality
Reading fidelity high
Study strength low
n=20
0.09
Respondents reported that AI-driven data processing frees workers from tedious tasks and allows them to focus on more interesting and creative work. Creativity positive Allocation of worker time between routine and creative tasks
Reading fidelity high
Study strength low
n=20
0.09
The study concludes that AI is more likely to transform IT jobs than destroy them. Job Displacement null_result Employment effects of AI on IT jobs
Reading fidelity high
Study strength low
n=20
0.09
Interviewed workers did not expect a sudden wave of layoffs, but they were concerned about reduced entry-level employment and increasing job insecurity. Employment mixed Expected layoffs, entry-level employment opportunities, and perceived job security
Reading fidelity high
Study strength low
n=20
0.09
AI is increasing demand for skills including AI literacy, data interpretation, prompt engineering, system oversight, critical evaluation of AI outputs, and continuous upskilling. Skill Acquisition positive Demand for new and updated worker skills
Reading fidelity high
Study strength low
n=20
0.09
The paper expects AI to widen disparities between highly skilled and routine workers: workers with AI skills may receive higher compensation, while workers performing repetitive tasks may face wage pressure. Wages mixed Wage and compensation differences associated with AI skills and task routineness
Reading fidelity high
Study strength speculative
n=20
0.03
A cited study of 5,179 customer-support workers found that access to an AI assistant increased average productivity by approximately 14%, with larger gains among newer and less-experienced workers. Organizational Efficiency positive Customer-support worker productivity
Reading fidelity high
Study strength medium
n=5179
approximately 14% increase
0.18
A cited experiment involving programmers found that AI coding tools increased the amount of code generated by more than 50%, with larger gains for junior developers than senior developers. Developer Productivity positive Amount of code generated by programmers
Reading fidelity high
Study strength medium
more than 50% increase
0.18
A cited study of 4,867 software developers found that developers using AI assistance completed approximately 26% more tasks, with larger improvements among less-experienced developers. Developer Productivity positive Number of software-development tasks completed
Reading fidelity high
Study strength medium
n=4867
approximately 26% more tasks
0.18

Notes