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A systematic review of 142 studies identifies six core operational dimensions and three cross-cutting themes — governance, continuity, and resilience — that together form a transferable framework for keeping blood-supply services functional during pandemics, disasters and conflicts, and that lay out concrete data and modeling needs for AI-driven forecasting, optimization, and decision-support.

Lessons learned from crises in blood donation services: A systematic review of operational practices
Michael Garkisch, Stefanie Popp · August 20, 2026 · Vox Sanguinis
openalex review_meta n/a evidence 7/10 relevance Summary only summary available; pdf_status=paywall DOI Source PDF

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A systematic review of 142 publications synthesizes six operational dimensions and three cross-cutting themes into an evidence-based framework for maintaining safe, reliable blood donation services across diverse crises.

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BACKGROUND AND OBJECTIVES: Blood donation services are vital to healthcare delivery, ensuring the continuous availability of safe and adequate blood products, particularly during periods of disruption and crisis. Disruptive events such as pandemics, mass-casualty incidents, (natural) disasters, pandemics, armed conflicts and blood shortages can affect donor availability, logistics, workforce capacity, communication and operational continuity. This study systematically identifies and synthesizes lessons learned from crises affecting blood donation and translates them into a structured framework of operational practices. MATERIALS AND METHODS: A systematic literature review between 2010 and 2025 was conducted using four databases. Study selection followed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. A total of 142 included publications were analysed using qualitative content analysis with MAXQDA and organized using an analytical framework adapted from the International Society of Blood Transfusion (ISBT) COVID-19 Operational Recommendations Framework. RESULTS: The analysis identified six overarching dimensions of operational practice in blood donation services: collaboration, coordination and standards; blood supply chain design and management; resource management; disaster preparedness and risk management; communication; and operations. Three overarching operational practice themes emerged: coordinated governance and communication, operational continuity and organizational resilience. CONCLUSION: Crises affecting blood donation services generate transferable lessons for maintaining safe and reliable blood supply operations under disruptive conditions. This review provides a structured synthesis of cross-crisis operational practices and offers an evidence-based foundation for blood services.

Summary

Main Finding

A systematic review of 142 publications (2010–2025) identifies six operational dimensions and three cross-cutting themes that synthesize transferable lessons for maintaining safe, reliable blood donation services during diverse crises. The review produces an evidence-based, structured framework of operational practices that support coordinated governance, operational continuity, and organizational resilience under disruptive conditions.

Key Points

  • Six overarching operational dimensions:
    • Collaboration, coordination and standards
    • Blood supply chain design and management
    • Resource management (staff, equipment, supplies)
    • Disaster preparedness and risk management
    • Communication (public-facing and internal)
    • Operations (day-to-day processes, logistics, donor management)
  • Three emergent cross-crisis themes:
    • Coordinated governance and communication (clear roles, cross-agency coordination, standard protocols)
    • Operational continuity (redundancy, flexible workflows, supply-chain alternatives)
    • Organizational resilience (capacity to adapt, surge staffing, contingency planning)
  • Methodological approach: systematic literature review (PRISMA), qualitative content analysis with MAXQDA, organized on an adapted ISBT COVID-19 Operational Recommendations Framework.
  • Outcome: a structured, cross-crisis synthesis of operational practices that are transferable across types of disruptions (pandemics, disasters, conflicts, mass-casualty events).

Data & Methods

  • Scope: peer-reviewed and grey literature from 2010 through 2025, searched across four bibliographic databases (databases not named in the summary).
  • Selection and reporting: followed PRISMA guidelines to identify and screen studies; 142 publications were included in the final synthesis.
  • Analysis: qualitative content analysis using MAXQDA; coded practices and lessons and mapped them onto an analytical framework adapted from ISBT COVID-19 operational recommendations.
  • Synthesis: extraction and grouping of actions, enablers, and outcomes into the six operational dimensions and identification of cross-cutting themes.
  • Limitations (inferred from methods): heterogeneity of study designs and crisis contexts across included studies, potential publication and reporting bias, and variation in geographic and health-system contexts that may affect generalizability.

Implications for AI Economics

This structured synthesis has several implications for AI-driven economic analysis and system design focused on health-critical supply systems:

  • Demand forecasting and shock modeling

    • Need for AI models that forecast donor turnout and demand under non-stationary crisis scenarios (pandemics, disasters, conflicts).
    • Value in developing probabilistic and scenario-based models (e.g., ensemble forecasts, Bayesian methods) to capture uncertainty and tail risks.
  • Supply-chain optimization and resource allocation

    • Opportunity for optimization and reinforcement-learning approaches to design robust supply-chain policies that trade off cost, safety, and resilience (e.g., multi-echelon inventory with perishability).
    • Algorithms should incorporate redundancy, lead-time variability, and inter-facility sharing constraints identified in the review.
  • Coordination and mechanism design

    • AI can support coordination platforms (matching, routing, prioritization) across agencies and regions; mechanism-design insights required to align incentives for cross-jurisdictional sharing.
    • Simulation and agent-based models can evaluate policy interventions and governance structures before deployment.
  • Operational continuity and adaptive control

    • Real-time decision-support systems using streaming data (inventory, donor registrations, staff availability) can enable adaptive scheduling and dynamic resource reallocation.
    • Reinforcement learning and control-theoretic approaches can optimize operational policies under shifting constraints, but must be robust and interpretable for safety-critical use.
  • Communication, trust, and behavioral modeling

    • AI-driven personalization and segmentation for donor outreach can improve retention during crises; causal and behavioral models are needed to avoid perverse incentives.
    • Explainability and trustworthy-AI practices are essential to maintain public trust in automated communication and triage systems.
  • Cost-benefit and policy evaluation

    • Economic evaluation of resilience investments (redundancy, surge capacity, interoperable data systems) can use AI-enabled counterfactual and simulation tools to estimate expected value under different crisis distributions.
    • Prioritization frameworks should account for equity and access, not just efficiency.
  • Data and governance requirements

    • Effective AI solutions require standardized, interoperable data (donor records, inventory, logistics, epidemiological inputs) — aligning with the review’s emphasis on standards and coordination.
    • Privacy, ethical, and regulatory constraints must be integrated into model design; transparent governance is crucial for deployment in health systems.

Practical research directions - Build and validate probabilistic donor-supply-demand models using multi-source crisis data; compare scenario-based vs. adaptive policies. - Develop inventory and routing optimization frameworks that incorporate perishability, sharing agreements, and surge constraints observed in the review. - Create interpretable decision-support tools for coordination bodies that combine simulation, optimization, and prescriptive recommendations. - Evaluate the economic value of resilience investments through stochastic simulation and cost-effectiveness analysis under crisis scenarios.

Overall, the review’s structured operational framework provides a domain-informed foundation for AI-economic modeling of blood-supply systems — guiding data needs, modeling assumptions, and evaluation criteria for interventions intended to enhance resilience and continuity in crisis conditions.

Assessment

Paper Typereview_meta Evidence Strengthn/a — This is a systematic qualitative synthesis of prior studies and operational guidance rather than a causal empirical study; it does not estimate causal effects, so causal evidence strength is not applicable. Methods Rigormedium — The review follows PRISMA, includes a broad timespan (2010–2025), and uses systematic qualitative coding (MAXQDA) and an established framework (adapted ISBT recommendations), which supports rigor; however, databases searched are not named in the summary, included literature is heterogeneous (peer-reviewed and grey), and potential selection/publication bias and variable quality of source studies limit strength. SampleA systematic review of 142 publications (peer-reviewed and grey literature) from 2010 through 2025 identified via searches of four bibliographic databases (databases not specified in the summary); included studies span diverse crisis contexts (pandemics, disasters, conflicts, mass-casualty events) and varied study designs and geographic settings; qualitative content analysis was performed using MAXQDA and mapped onto an adapted ISBT COVID-19 Operational Recommendations Framework. Themesorg_design governance adoption GeneralizabilityHeterogeneous crisis types (pandemic, disaster, conflict, mass-casualty) may limit transferability of specific practices across all contexts, Included studies vary in geographic and health-system context — findings may not generalize across high-, middle-, and low-income settings, Variation in methodological quality and reporting across included sources reduces uniformity of evidence, Grey literature inclusion increases breadth but can lower overall evidence reliability, Temporal changes in blood-service practice and technology over 2010–2025 may affect current applicability

Claims (9)

ClaimDirectionOutcomeConfidence & EvidenceDetails
The systematic review identifies six overarching operational dimensions for maintaining safe and reliable blood donation services during crises: collaboration and coordination, supply-chain management, resource management, disaster preparedness, communication, and operations. Organizational Efficiency positive Structured identification of operational practices for crisis blood-donation services
Reading fidelity high
Study strength medium
n=142
0.24
The review identifies coordinated governance and communication, operational continuity, and organizational resilience as cross-cutting themes across different types of crises affecting blood donation services. Organizational Efficiency positive Cross-crisis operational themes supporting continuity and resilience
Reading fidelity high
Study strength medium
n=142
0.24
The review produces a structured synthesis of operational practices that are presented as transferable across pandemics, disasters, conflicts, and mass-casualty events. Organizational Efficiency positive Transferability of operational practices across crisis types
Reading fidelity high
Study strength medium
n=142
0.24
The review used a PRISMA-guided systematic literature review, qualitative content analysis with MAXQDA, and an analytical framework adapted from ISBT COVID-19 operational recommendations. Other positive Methodological structure and reproducibility of the evidence synthesis
Reading fidelity high
Study strength medium
n=142
0.24
The review emphasizes redundancy, flexible workflows, supply-chain alternatives, surge staffing, and contingency planning as practices supporting operational continuity and organizational resilience during disruptions. Organizational Efficiency positive Operational continuity and organizational resilience
Reading fidelity high
Study strength medium
n=142
0.24
The review indicates that effective AI solutions for blood-supply systems require standardized and interoperable data across donor records, inventories, logistics, and epidemiological inputs. Governance And Regulation positive Data interoperability and governance requirements for AI deployment
Reading fidelity high
Study strength speculative
n=142
0.04
The paper proposes that real-time decision-support systems using inventory, donor-registration, and staff-availability data could enable adaptive scheduling and dynamic resource reallocation during crises. Task Allocation positive Adaptive scheduling and dynamic resource allocation
Reading fidelity high
Study strength speculative
n=142
0.04
The paper recommends that AI-based optimization of blood-supply systems incorporate redundancy, lead-time variability, perishability, and inter-facility sharing constraints. Organizational Efficiency positive Robustness and resilience of blood-supply-chain policies
Reading fidelity high
Study strength speculative
n=142
0.04
The review's conclusions are subject to limitations from heterogeneity in study designs and crisis contexts, possible publication and reporting bias, and variation in geographic and health-system settings. Other negative Generalizability and strength of the evidence synthesis
Reading fidelity medium
Study strength medium
n=142
0.14

Notes