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AI capabilities boost firm performance mainly by improving governance and decision quality, with digital leadership amplifying those gains; however, the paper's empirical claims are illustrated using a simulated dataset rather than primary field evidence.

Artificial Intelligence in Supporting Strategic Decision-Making and Its Impact on Organizational Performance
Mohammed Khamis Alshamsi · August 14, 2026 · Journal of Intelligent Decision Making and Information Science
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The paper argues that AI capability improves organizational performance indirectly by strengthening AI governance, which enhances strategic decision quality and organizational agility, and that digital leadership amplifies the governance→decision-quality link — but the empirical results rely on an illustrative simulated dataset rather than primary field data.

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AI capability is a new strategic capability in the organization that goes beyond operational efficiency and can support the quality strategic decision-making, sustainable performance of an organization, and high decision quality. Though AI capability is evolving, current research remains disparate in how to transform an AI capability to a organizational value with the role of governance, leadership, and organizations capability. To solve this, in this study, a integrated conceptual framework grounded in the theory of resource-based view(RBV), dynamic capabilities theory(DCT) and the AI Governance literature is developed and empirically tested. In the model, the sequential relation between AI capability, AI governance, strategic decision quality, organizational agility, and organizational performance was proposed and the moderating role of digital leadership was examined. An explanatory sequential mixed-methods research design was used. The empirical analysis includes two phases. In the first phase, a cross-sectional survey of 446 senior executives and strategic decision makers of public and private organizations was conducted to empirically test the proposed integrated model using Partial Least Squares Structural Equation Modeling (PLS-SEM). In the second phase, qualitative data from 30 semi-structured interviews with senior executives was collected to gain a deep understanding of AI governance, digital leadership and organizational agility practices. Multi-group analysis further revealed differences in the proposed relationships for public and private organizations. Findings revealed that AI capability not only significantly strengthens the AI governance, and consequently the strategic decision quality, but it also improve the organizational agility, resulting in improved performance. Furthermore, digital leadership has a positive effect on reinforcing the association between AI governance and the strategic decision quality. Overall, this study integrates the technology capability, the organizational capability and the leadership capability to establish an AI-enabled strategic decision-making and performance management framework, and provides strategic insights for organizations that aim to realize greater value from their AI investments.

Summary

Main Finding

AI capability becomes organizational value when coupled with AI governance, digital leadership, and organizational agility. Empirically (survey N=446; 30 interviews), the paper reports that AI capability improves AI governance, which raises strategic decision quality; AI capability also enhances organizational agility; these sequential effects lead to better organizational performance. Digital leadership strengthens the AI-governance → decision-quality link. Multi-group analysis finds differences between public and private organizations.

Key Points

  • Theoretical framing: integrates Resource-Based View (RBV), Dynamic Capabilities Theory (DCT), and AI Governance literature to explain how AI capability translates into sustained competitive advantage.
  • Core constructs: AI capability (data, algorithms, infra, human expertise), AI governance (policies, ethics, accountability, explainability), strategic decision quality (quality, speed, accuracy), organizational agility, digital leadership (moderator), organizational performance (outcome).
  • Proposed process: AI capability → AI governance → strategic decision quality → organizational agility → organizational performance.
  • Moderation: Digital leadership positively moderates the effect of AI governance on strategic decision quality.
  • Supporting evidence: mixed-methods sequential explanatory design — PLS-SEM on cross-sectional survey of 446 senior executives + thematic analysis of 30 semi-structured interviews.
  • Important contextual factors: trust, fairness, explainability and organizational readiness are preconditions for realizing AI benefits; adoption uneven (large/digitally mature firms adopt more).
  • Explicit propositions in the paper:
    • P1: AI capability primarily affects performance via decision quality and speed rather than a direct effect.
    • P2: Organizational readiness, data-driven culture, and human–AI collaboration mediate AI capability → performance.
    • P3: Managerial trust, fairness perceptions and explainability are critical preconditions for AI use and performance gains.
  • Limitations acknowledged: cross-sectional design, potential common-method and social-desirability biases, geographic/generalizability constraints, and a call for longitudinal/quasi-experimental designs and measures for agentic/generative AI.

Data & Methods

  • Design: Explanatory sequential mixed-methods.
  • Quantitative phase:
    • Sample: 446 senior executives and strategic decision-makers from public and private organizations (paper also notes a planned/illustrative sample discussion — see caveat below).
    • Analysis: Partial Least Squares Structural Equation Modeling (PLS-SEM); multi-group analysis (public vs private).
    • Constructs: multi-item reflective scales for AI capability, AI governance, decision quality, agility, digital leadership, performance.
  • Qualitative phase:
    • Sample: 30 semi-structured interviews with senior executives.
    • Analysis: Thematic analysis to deepen understanding of governance, leadership, and agility practices.
  • Reported validity checks and triangulation: quantitative model testing followed by interview-based validation of mechanisms and contextual nuances.
  • Methodological caveat in the manuscript: one section indicates that empirical results were illustrated with a constructed (calibrated) dataset to demonstrate the analytical pipeline rather than solely relying on primary data. This creates an internal inconsistency; readers should inspect whether reported numerical results are from the actual survey/interviews or illustrative simulations.

Implications for AI Economics

  • Complementarity and returns to AI investment:
    • Economic models of firm-level productivity should account for complementarities between AI technology and organizational capabilities (governance, leadership, agility). AI alone does not guarantee returns; institutional/managerial complements matter.
  • Heterogeneous adoption and inequality:
    • Adoption clustered in large, digitally mature firms implies increasing dispersion in productivity and rents. Empirical work should allow for heterogeneity (firm size, digital maturity, sector, public vs private).
  • Measurement and identification guidance:
    • Use multi-dimensional measures of AI capability (data, models, infra, human capital) and mediators (governance, decision quality) rather than single proxies. Control for common-method bias and seek objective performance measures or longitudinal designs for causal inference.
  • Policy and regulation:
    • AI governance (fairness, transparency, accountability) is not only an ethical/regulatory concern but an economic complement that increases managerial trust and the effective economic value of AI. Policy that supports governance capacity-building can increase social returns to AI diffusion.
  • Leadership and organizational change as economic inputs:
    • Digital leadership functions like an organizational input that amplifies technology value; models of technology adoption should include leadership/digital-capability variables as moderators of technology effectiveness.
  • Research directions for economists:
    • Estimate the mediated effect sizes of AI → governance → decision quality → performance using panel/quasi-experimental data.
    • Quantify public vs private sector differences and sectoral variation in complementarities.
    • Assess distributional impacts: labor substitution vs augmentation under different governance/leadership regimes and how these regimes affect wage/productivity outcomes.
    • Examine the role of governance regulation (e.g., AI Act) on adoption rates, firm performance, and competitive dynamics.

If you want, I can (a) extract the paper’s hypothesized path coefficients and model diagram (if provided in the full text), (b) produce a short list of variables and suggested empirical proxies for use in an economic model, or (c) draft a research design (identification strategy) to estimate causal effects of AI capability on firm performance accounting for the mediators and moderators above.

Assessment

Paper Typecorrelational Evidence Strengthlow — The empirical results are explicitly based on an illustrative/simulated dataset calibrated to mimic prior findings rather than primary field data; analysis is cross-sectional and observational (PLS-SEM), so causal claims are not supported and common-method/self-report biases remain unaddressed. Methods Rigorlow — While the mixed-methods design (survey + interviews) and proposed analyses (PLS-SEM, multi-group comparisons) are appropriate in principle, the actual analysis relies on a constructed illustrative dataset, is cross-sectional, and therefore lacks the data and identification strategies needed to support causal inference or high-quality empirical claims; authors note need for longitudinal/quasi-experimental follow-up and objective performance measures. SampleAuthors describe a planned/illustrative cross-sectional survey of 446 senior executives and strategic decision-makers across public and private organizations, plus 30 semi-structured interviews; however, the paper states its reported empirical results are based on an illustrative/simulated dataset constructed to demonstrate the analytical pipeline rather than on the advertised primary field data. Themesproductivity human_ai_collab governance org_design adoption IdentificationCross-sectional survey analyzed with PLS-SEM to estimate associations, mediation (AI capability → AI governance → decision quality → performance) and moderation (digital leadership); supplemented by semi-structured interviews for contextualization. No quasi-experimental variation, temporal ordering, or instrumental variables — authors acknowledge results are based on an illustrative/simulated dataset rather than primary field data. GeneralizabilityResults derive from a simulated/illustrative dataset, not real-world primary data, Cross-sectional self-reported measures limit external validity and causal interpretation, Potential geographic and industry biases (existing literature and dominant regions like North America/Europe/Middle East) noted by authors, Public vs private sector differences may limit pooling across sectors

Claims (8)

ClaimDirectionOutcomeConfidence & EvidenceDetails
AI capability significantly strengthens AI governance, which in turn improves strategic decision quality. Decision Quality positive Strategic decision quality
Reading fidelity high
Study strength low
n=446
0.15
AI capability improves organizational agility, which contributes to improved organizational performance. Organizational Efficiency positive Organizational agility and organizational performance
Reading fidelity high
Study strength low
n=446
0.15
Digital leadership positively reinforces the relationship between AI governance and strategic decision quality. Decision Quality positive Strategic decision quality
Reading fidelity high
Study strength low
n=446
0.15
The paper's reported empirical results are based on an illustrative dataset and should not be interpreted as new empirical evidence. Other null_result Validity of the empirical evidence
Reading fidelity high
Study strength high
not reported
0.5
Because the study uses a cross-sectional design and self-reported performance measures, it cannot establish causal directionality between AI capability, decision quality, and organizational performance. Other null_result Causal relationship between AI capability, decision quality, and organizational performance
Reading fidelity high
Study strength high
not reported
0.5
Perceived unfairness risk reduces managers' trust in AI, but trust does not necessarily improve managers' decision quality. Ai Safety And Ethics mixed Managers' trust in AI and decision-making quality
Reading fidelity high
Study strength medium
n=161
0.3
AI adoption has occurred predominantly among large and digitally developed organizations, indicating that the conditions required for adoption are unevenly distributed across organizations. Adoption Rate positive Organizational AI adoption
Reading fidelity high
Study strength medium
n=850000
over 850,000 firms
0.3
The paper proposes that AI capability affects organizational performance predominantly through improvements in decision-making quality and speed rather than through a direct technology-to-performance relationship. Organizational Efficiency positive Organizational performance mediated by decision quality and decision speed
Reading fidelity high
Study strength speculative
not reported
0.05

Notes