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AI significantly augments decision-support systems across industries by improving prediction, simulation and sequential control, but commercial and societal benefits hinge on solving data, explainability, compute, and governance challenges; without robust standards and integration, gains will be uneven and favour firms with data and compute advantages.

Artificial Intelligence and Intelligent Decision Support Systems: Emerging Trends and Applications in Computer Science
Poonguzhali S · August 14, 2026 · Journal of Intelligent Decision Making and Information Science
openalex review_meta n/a evidence 7/10 relevance Summary only summary available; pdf_status=error DOI Source PDF

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This literature review finds that contemporary and emerging AI methods substantially broaden the capabilities of Intelligent Decision Support Systems (IDSS), but realizing trustworthy, scalable, and privacy-preserving IDSS requires addressing data quality, explainability, compute costs, governance, and user trust.

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Artificial Intelligence (AI) has become a transformative technology for enhancing Intelligent Decision Support Systems (IDSS) by enabling accurate, adaptive, and data-driven decision-making across diverse computer science applications. This review examines the fundamental concepts of AI, its major techniques, including machine learning, deep learning, expert systems, fuzzy logic, reinforcement learning, explainable AI, and generative AI, and their roles in modern decision support systems. It further discusses emerging trends such as human-centered AI, edge AI, federated learning, digital twins, hybrid AI models, and responsible AI that are reshaping intelligent decision-making. The review also highlights the applications of AI-enabled IDSS in cybersecurity, software engineering, cloud computing, the Internet of Things, healthcare informatics, robotics, big data analytics, smart manufacturing, and education technologies. In addition, key challenges related to data quality, explainability, scalability, privacy, ethics, computational complexity, and user trust are critically discussed, followed by future research directions emphasizing foundation models, neuro-symbolic AI, Green AI, Quantum AI, AI governance, and autonomous decision intelligence. Overall, the review provides a comprehensive overview of recent advancements and identifies promising opportunities for developing trustworthy and efficient AI-driven intelligent decision support systems.

Summary

Main Finding

AI substantially enhances Intelligent Decision Support Systems (IDSS) by providing accurate, adaptive, and data-driven decision-making capabilities across many domains. Contemporary AI techniques (ML, DL, RL, fuzzy/expert systems, XAI, generative models) and emerging paradigms (human-centered AI, edge/federated learning, digital twins, hybrid models, responsible AI) expand the functional reach of IDSS, but realizing trustworthy, scalable, and privacy-respecting systems requires addressing data quality, explainability, computational costs, governance, and user trust. Future advances (foundation models, neuro‑symbolic AI, Green/Quantum AI, and AI governance) present high-value research and deployment opportunities.

Key Points

  • AI techniques covered:
    • Classical ML and deep learning for pattern recognition and prediction.
    • Reinforcement learning for sequential decision-making and control.
    • Expert systems and fuzzy logic for rules-based and uncertainty-tolerant reasoning.
    • Explainable AI (XAI) to improve transparency and user trust.
    • Generative AI for scenario generation, simulation, and synthetic data.
  • Emerging trends:
    • Human-centered AI: design focused on human-AI collaboration and ergonomics.
    • Edge AI and federated learning: decentralization for latency reduction and privacy.
    • Digital twins: virtual replicas for simulation-driven decision support.
    • Hybrid/neuro-symbolic models: combine learning with structured reasoning.
    • Responsible AI: ethics, fairness, accountability, and privacy by design.
  • Application domains:
    • Cybersecurity, software engineering, cloud computing, IoT.
    • Healthcare informatics, robotics, smart manufacturing, education tech.
    • Big data analytics and real-time operational decision support.
  • Key challenges:
    • Data limitations: quality, bias, scarcity, and distribution shift.
    • Explainability vs. performance trade-offs.
    • Scalability and computational cost (training/inference).
    • Privacy, security, and regulatory compliance.
    • Ethical concerns and user trust in automated decisions.
  • Future directions:
    • Foundation models and transfer learning for broad-capability IDSS.
    • Neuro-symbolic integration to improve reasoning and interpretability.
    • Green AI and energy-efficient architectures to reduce environmental/compute costs.
    • Quantum AI potential for combinatorial decision problems.
    • Governance frameworks, standards, and tools for auditability and compliance.
    • Autonomous decision intelligence: end-to-end systems that can act with minimal human oversight under governance constraints.

Data & Methods

  • Paper type: literature review / survey synthesizing recent research across AI subfields and applications relevant to IDSS.
  • Methods used by the review:
    • Systematic collection and synthesis of prior work (techniques, systems, case studies).
    • Comparative discussion of approaches (strengths/weaknesses) and cross-cutting themes (trust, privacy, scalability).
    • Identification of gaps and future research directions by mapping techniques to applications and limitations.
  • Limitations of the review methodology:
    • Qualitative rather than empirical meta-analysis—no new experimental or econometric evidence.
    • Breadth over depth: wide topical sweep may underweigh domain-specific implementation constraints.
    • Rapidly evolving field—some emerging technologies (e.g., large foundation models, quantum AI) may outpace the literature coverage at time of writing.

Implications for AI Economics

  • Productivity and value creation:
    • IDSS powered by AI can raise firm productivity by improving decision speed, reducing errors, and enabling complex optimization (supply chains, manufacturing, healthcare triage).
    • Value capture will depend on data access, model quality, and integration into workflows.
  • Labor and skills:
    • Demand shifts toward AI-literate roles: data engineers, ML ops, human-in-the-loop designers, and domain experts who can interpret AI outputs.
    • Potential displacement of routine decision roles; complementarity for high-skill decision-makers.
  • Market structure and competition:
    • Firms controlling high-quality datasets, compute, or foundation models gain competitive advantage; potential concentration and winner-take-most dynamics.
    • Edge/federated learning and open models can partially decentralize power, but commercial incentives matter.
  • Investment and costs:
    • R&D and compute-intensive training (especially for large foundation models) imply high fixed costs and economies of scale; capital intensity favors large incumbents or consortiums.
    • Green AI considerations create economic incentives for more energy-efficient architectures and cost-effective inference at edge.
  • Privacy, data externalities, and regulation:
    • Data-driven IDSS create externalities (privacy harms, algorithmic bias) that can reduce social welfare without regulation.
    • Policies (data governance, liability rules, auditability standards) will shape deployment incentives and compliance costs.
  • Risk, trust, and adoption:
    • Explainability, robustness, and certification reduce adoption frictions and the economic costs of errors (litigation, reputational losses).
    • Insurance and liability markets may evolve to cover AI-driven decision risks.
  • Distributional impacts:
    • Uneven adoption across sectors and geographies could widen productivity gaps; public policy may be needed to support lagging regions/sectors.
  • Research and policy priorities from an economics perspective:
    • Empirical work quantifying productivity gains from AI-enabled IDSS across industries.
    • Market design for data sharing that balances incentives and privacy (data trusts, marketplaces).
    • Cost-benefit analyses of regulation (standards vs. innovation trade-offs) and mechanisms to mitigate concentration risks.
    • Evaluation of environmental costs and incentives for Green AI adoption.

If you want, I can convert this into a concise one-page brief for policymakers, or extract suggested empirical research questions and measurable outcomes for an economics study.

Assessment

Paper Typereview_meta Evidence Strengthn/a — This is a qualitative literature review synthesizing prior work rather than presenting new empirical or causal identification; it does not provide direct causal estimates or experimental/econometric evidence. Methods Rigormedium — The review appears systematic in scope and comparative in discussion, mapping techniques to applications and limitations, but it is qualitative (no meta-analysis), prioritizes breadth over in-depth domain-specific evaluation, and does not apply formal bias-assessment or quantitative synthesis. SampleNo primary data — the paper systematically surveys recent research, case studies, and systems across AI subfields (ML, DL, RL, fuzzy/expert systems, XAI, generative models) and application domains (healthcare, manufacturing, cybersecurity, IoT, cloud, education). It aggregates conceptual findings, reported case evidence, and identified gaps from the literature. Themesproductivity human_ai_collab adoption governance labor_markets innovation GeneralizabilityNo primary quantitative estimates — cannot generalize effect sizes or causal impacts to sectors or economies., Breadth over depth: domain-specific technical, regulatory, and operational constraints may differ substantially and are undercovered., Rapidly evolving AI landscape: findings may become outdated as foundation models and other emergent technologies advance., Potential publication/language bias: likely focused on published studies and prominent English-language literature., Limited coverage of low- and middle-income country contexts and small firms versus large incumbents.

Claims (12)

ClaimDirectionOutcomeConfidence & EvidenceDetails
AI substantially enhances Intelligent Decision Support Systems (IDSS) by providing accurate, adaptive, and data-driven decision-making capabilities across many domains. Decision Quality positive Decision-making capability of intelligent decision support systems
Reading fidelity high
Study strength low
not reported
0.12
Machine learning and deep learning support pattern recognition and prediction in IDSS. Decision Quality positive Pattern-recognition and prediction capability
Reading fidelity high
Study strength low
not reported
0.12
Explainable AI can improve transparency and user trust in intelligent decision support systems. Ai Safety And Ethics positive Transparency and user trust in AI-supported decisions
Reading fidelity high
Study strength low
not reported
0.12
Edge AI and federated learning can reduce latency and improve privacy through decentralized processing. Organizational Efficiency positive Decision-support latency and privacy preservation
Reading fidelity high
Study strength low
not reported
0.12
Deploying trustworthy, scalable, and privacy-respecting IDSS requires addressing data quality, explainability, computational costs, governance, and user trust. Governance And Regulation mixed Feasibility and trustworthiness of IDSS deployment
Reading fidelity high
Study strength low
not reported
0.12
AI-enabled IDSS can raise firm productivity by improving decision speed, reducing errors, and enabling complex optimization. Firm Productivity positive Firm productivity through decision speed, error reduction, and optimization
Reading fidelity high
Study strength speculative
not reported
0.04
AI-enabled IDSS may shift labor demand toward AI-literate roles while potentially displacing routine decision roles and complementing high-skill decision-makers. Task Allocation mixed Labor demand, occupational displacement, and complementarity
Reading fidelity high
Study strength speculative
not reported
0.04
Firms controlling high-quality datasets, compute, or foundation models may gain competitive advantage, potentially producing concentration and winner-take-most dynamics. Market Structure negative Competitive advantage and market concentration
Reading fidelity high
Study strength speculative
not reported
0.04
Compute-intensive AI training and inference create high fixed costs and economies of scale, favoring large incumbents or consortiums. Market Structure negative AI deployment costs and economies of scale
Reading fidelity high
Study strength speculative
not reported
0.04
Data-driven IDSS can generate privacy harms and algorithmic bias that may reduce social welfare without regulation. Consumer Welfare negative Social welfare impacts of privacy harms and algorithmic bias
Reading fidelity high
Study strength speculative
not reported
0.04
Uneven adoption of AI-enabled IDSS across sectors and geographies could widen productivity gaps. Inequality negative Productivity disparities across sectors and geographies
Reading fidelity high
Study strength speculative
not reported
0.04
The review is qualitative rather than an empirical meta-analysis and presents no new experimental or econometric evidence. Other null_result Empirical strength and design of the review
Reading fidelity high
Study strength high
not reported
0.4

Notes