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India built scalable, low-cost digital public infrastructure not through big upfront plans but by acting entrepreneurially—piloting with available means, limiting downside, modularizing components, and co-creating with stakeholders—creating reusable building blocks that reduce barriers for AI-enabled services; robust governance and funding are essential to avoid capture, inequality of uptake, and fiscal strain.

Traversing India’s Expedition of Digital Public Goods: Entrepreneurial Learnings for State-led Transformation
Rathi, Manisha, Banerjee, Shankhadeep · August 12, 2026 · Journal of the Association for Information Systems
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India’s Digital Public Goods evolved through an effectuation-style, three-phase trajectory—starting with means-driven pilots, scaling via modular reusable building blocks, and then global adaptation—producing cost-effective, scalable public infrastructure that can lower barriers to deploying AI-enabled services when paired with appropriate governance.

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Background: DPGs are openly accessible tools and technologies designed for public welfare. India’s DPG-based approach for digital social transformation is globally recognized for its scale and inclusivity and has the potential to offer pivotal insights for state-led digital transformations. While conventional analyses attribute the approach’s effectiveness largely to technological factors, this paper adopts a novel perspective from the entrepreneurship domain: the Effectuation Approach. Effectuation offers a way to facilitate business creation in the face of uncertainty by leveraging available means, embracing affordable losses, and co-creating with stakeholders. Method: Using an interpretive case study of publicly available data, we present a macro-level description of India’s DPG-driven expedition, which is anchored in three broad phases: Inception, Proliferation, and Globalization. This description is complemented by a micro-level case study of a specific DPG-based solution. Furthermore, we reinterpret the expedition through the lens of effectuation principles and process, and assimilate its lessons. Results: Key learnings include: determining contextual acumen, adopting the digital building block approach, fostering a collaborative ecosystem, and prioritizing citizen welfare. These learnings are salient because they guide public institutions in navigating the uncertainties of large-scale digital transformation through our proposed effectual logics, adapted to state-led DPG-driven transformation. Conclusion: The study offers a novel perspective on the emerging literature on DPGs. By demonstrating the usefulness of the entrepreneurial effectuation approach for generating valuable IS insights applicable to governance, it adds to the literature at the intersection of IS, entrepreneurship, and public administration. The determined learnings and logics are useful for cost-effective social developments through future DPG-driven implementations, particularly in less developed contexts.

Summary

Main Finding

India’s deployment of Digital Public Goods (DPGs) for large-scale social transformation is best understood through an entrepreneurial effectuation lens: public actors progressed by leveraging available means, limiting downside exposure, co-creating with stakeholders, and iterating. This effectual mode—visible across three phases (Inception, Proliferation, Globalization)—explains how cost-effective, inclusive, and scalable DPG-based systems emerged, and provides actionable logics for other state-led digital transformations, especially in less-developed contexts.

Key Points

  • Three-phase macro trajectory:
    • Inception: prototype building from existing capabilities and focused pilots.
    • Proliferation: modularization and reuse of digital building blocks; rapid domestic scale-up.
    • Globalization: export/adaptation of DPGs and governance models internationally.
  • Micro-level evidence: a detailed case of a specific DPG-based solution (used to illustrate how effectual decisions play out in practice).
  • Effectuation principles observed:
    • Means-driven action (start with what is available: people, knowledge, institutions).
    • Affordable loss orientation (limit downside rather than maximize expected returns).
    • Stakeholder co-creation and partnerships (public–private–civil society ecosystems).
    • Leveraging contingencies and iterative adaptation.
  • Key learnings distilled:
    • Develop contextual acumen (local needs, institutional constraints).
    • Use a digital building-block approach (modular, reusable components/APIs).
    • Foster collaborative ecosystems (partners, standards, incentives).
    • Prioritize citizen welfare (public-value objective guides design and trade-offs).
  • Contribution: Bridges IS, entrepreneurship (effectuation), and public administration literatures; reframes state-led digital transformations as entrepreneurial processes that can reduce cost and uncertainty.

Data & Methods

  • Methodological approach: interpretive single-country case study using publicly available documents and sources.
  • Multi-level analysis:
    • Macro-level narrative mapping India’s DPG expedition across Inception, Proliferation, and Globalization phases.
    • Micro-level case study of one DPG-based solution to show operational detail and decision-making.
  • Analytical lens: re-interpretation of the observed trajectory and practices using the effectuation framework from entrepreneurship, followed by synthesis into actionable logics and learnings.

Implications for AI Economics

  • Lowering AI entry costs and network effects:
    • DPG building blocks (APIs, authentication, identity, payments, registries) reduce marginal costs for firms and startups to deploy AI-enhanced services, lowering barriers to entry and enabling broader participation in AI markets.
    • Standardized public components create positive network externalities and faster diffusion of AI-enabled products.
  • Public provision as an entrepreneurial strategy:
    • Effectual, means-driven public investment (small, iterative, loss-capitalized pilots) offers a risk-managed pathway to finance AI infrastructure and applications without large upfront expected-return calculations—particularly valuable under high uncertainty.
  • Market structure and competition:
    • Open DPGs can diminish vendor lock-in, enhance interoperability, and foster competition by enabling many firms to build on common public layers—potentially reducing concentration in AI platform markets.
  • Data availability, fairness, and innovation:
    • DPGs that include open (or accessible) datasets and standardized data pipelines can accelerate AI model training and spur local innovation, but require careful governance to manage privacy, bias, and re-use externalities.
  • Fiscal and distributional trade-offs:
    • Prioritizing citizen welfare through DPGs shapes the allocation of AI gains toward public services (health, education, social protection), but raises questions about sustainable funding, liability, and long-term maintenance costs.
  • Ecosystem and capability building:
    • Co-creation and partnerships foster local human capital and complementary services that amplify AI adoption and economic spillovers, especially in lower-income regions.
  • Policy and regulatory design:
    • Effectual logics suggest regulators and procurement bodies should allow iterative experimentation, modular standards, and shared infrastructure—contrasting with rigid, top-down procurement geared to fully specified solutions.
  • Risks and limitations to consider:
    • Open infrastructure can be co-opted by incumbents or misused for surveillance if governance, accountability, and privacy safeguards are weak.
    • Uneven adoption may widen regional or sectoral disparities unless paired with capacity-building and redistribution strategies.
  • Suggestions for AI economics research:
    • Quantify DPGs’ macroeconomic impact on AI adoption, productivity, and market structure.
    • Comparative studies measuring outcomes of effectuation-like procurement versus traditional programmatic procurement.
    • Cost–benefit and financing models for sustaining DPGs and their AI-enabled services.
    • Analysis of governance models that balance openness with privacy, safety, and competition policy.

Overall, applying effectuation to state-led DPG strategies reframes public digital infrastructure as entrepreneurial public goods that can lower costs, accelerate AI diffusion, and shape AI market dynamics—if paired with robust governance and targeted capacity investments.

Assessment

Paper Typedescriptive Evidence Strengthlow — The paper is an interpretive single-country case study relying on publicly available documents and a single micro-case; it offers rich processual description and theory-building but provides no counterfactuals, quantitative measurement of outcomes, or causal identification strategies to support strong causal claims. Methods Rigormedium — The multi-level qualitative approach (macro narrative plus a focused micro-case) is appropriate for exploratory, theory-generating work and appears systematic, but it lacks multiple comparable cases, pre-specified coding/triangulation protocols, and objective outcome measures; risks include selection and confirmation bias and limited reproducibility. SampleInterpretive single-country (India) study using publicly available documents, reports, and sources to map a macro-level three-phase trajectory of Digital Public Goods (Inception, Proliferation, Globalization) plus an in-depth micro-level case of one specific DPG-based solution; no original quantitative data or cross-country comparisons reported. Themesadoption governance GeneralizabilitySingle-country (India) institutional and political context may not transfer to other states, Relies on existing administrative capacity and mature digital infrastructure that many lower-income countries lack, Findings are qualitative and processual, not validated with counterfactuals or quantitative outcome measures, Temporal: trajectory may depend on a specific historical window of policy and technology, Risk that exemplar case is not representative of other DPGs or sectors

Claims (11)

ClaimDirectionOutcomeConfidence & EvidenceDetails
India's deployment of Digital Public Goods (DPGs) for large-scale social transformation progressed through an entrepreneurial effectuation process characterized by leveraging available means, limiting downside exposure, stakeholder co-creation, and iterative adaptation. Organizational Efficiency positive Effectual organization of state-led digital transformation
Reading fidelity high
Study strength low
n=1
0.09
India's DPG trajectory consisted of three phases: Inception, Proliferation, and Globalization. Adoption Rate positive Stages of DPG development and diffusion
Reading fidelity high
Study strength low
n=1
0.09
During the Inception phase, DPG development relied on existing capabilities and focused pilots; during Proliferation, digital building blocks were modularized and reused for domestic scale-up; and during Globalization, DPGs and governance models were exported or adapted internationally. Adoption Rate positive DPG scalability, reuse, and international diffusion
Reading fidelity high
Study strength low
n=1
0.09
The effectuation principles observed in India's DPG development included means-driven action, affordable-loss orientation, stakeholder co-creation, partnerships, leveraging contingencies, and iterative adaptation. Governance And Regulation positive Public-sector capability to manage uncertainty in digital transformation
Reading fidelity high
Study strength low
n=1
0.09
The DPG-based systems that emerged from this effectual process were characterized as cost-effective, inclusive, and scalable. Organizational Efficiency positive Cost, inclusion, and scalability of DPG-based systems
Reading fidelity high
Study strength low
n=1
0.09
Reusable DPG components such as APIs, authentication, identity, payments, and registries can lower marginal costs and barriers to entry for firms and startups deploying AI-enhanced services. Adoption Rate positive Entry costs and participation in AI-enabled service markets
Reading fidelity high
Study strength speculative
not reported
0.03
Open DPGs can reduce vendor lock-in, improve interoperability, and foster competition by allowing multiple firms to build on shared public digital layers. Market Structure positive Vendor concentration, interoperability, and competition in AI platform markets
Reading fidelity high
Study strength speculative
not reported
0.03
DPGs with open or accessible datasets and standardized data pipelines may accelerate AI model training and local innovation, but they require governance to address privacy, bias, and data-reuse externalities. Ai Safety And Ethics mixed AI training capacity, local innovation, privacy, and bias risks
Reading fidelity high
Study strength speculative
not reported
0.03
Co-creation and partnerships associated with DPG development can foster local human capital and complementary services, amplifying AI adoption and economic spillovers, particularly in lower-income regions. Skill Acquisition positive Local capability development, complementary services, and AI adoption
Reading fidelity high
Study strength speculative
not reported
0.03
Effectual logics imply that regulators and procurement bodies should permit iterative experimentation, modular standards, and shared infrastructure rather than rely exclusively on rigid procurement for fully specified solutions. Governance And Regulation positive Flexibility and adaptability of digital infrastructure procurement and regulation
Reading fidelity high
Study strength speculative
not reported
0.03
Open DPG infrastructure may be co-opted by incumbents or misused for surveillance when governance, accountability, and privacy safeguards are weak, and uneven adoption may widen regional or sectoral disparities. Inequality negative Surveillance, governance failure, and regional or sectoral inequality
Reading fidelity high
Study strength speculative
not reported
0.03

Notes