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Executive resilience aids firm digitization only up to a point: moderate resilience speeds digital transformation, but excessive resilience fosters risk underestimation and fixation that misallocates resources and reduces transformation effectiveness, with capital intensity and slack shifting the tipping point.

The Impact of Psychological Resilience on Digital Transformation: A Resource Orchestration Perspective
Gejun Wang, Xingqiu Hu · August 04, 2026 · Behavioral Sciences
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In a panel of Chinese listed firms (2011–2024), executive psychological resilience exhibits an inverted-U relationship with enterprise digital transformation—moderate resilience promotes digitalization, but excessive resilience reduces effectiveness via bounded-rational behaviors.

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In the context of economic turbulence, pursuing new development opportunities through digital transformation has become an inevitable choice for Chinese firms, with top executives serving as core decision-makers. Drawing on resource orchestration theory and the too-much-of-a-good-thing effect, this study examines the relationship between executive psychological resilience and enterprise digital transformation, as well as its boundary conditions, using panel data from Chinese A-share listed firms from 2011 to 2024. The results provide evidence of an inverted U-shaped relationship between executive psychological resilience and enterprise digital transformation, suggesting that an optimal level of psychological resilience exists for digital transformation. Beyond this level, manifestations of bounded rationality, including an underestimation of transformation risks and attentional biases, lead to inefficient resource orchestration. Industry capital intensity weakens this nonlinear relationship, while slack resources appear to shift the turning point to an earlier stage. By questioning the cognitive inertia that treats resilience as a universally beneficial personality trait, this study shifts the perspective on the relationship between executive psychological resilience and enterprise digital transformation from a linear to a nonlinear framework. It further extends the application of the resource orchestration theory in the digital transformation context and contributes to research on the micro-level drivers of digital transformation—specifically executive psychological traits.

Summary

Main Finding

There is an inverted U-shaped relationship between executive psychological resilience and enterprise digital transformation in Chinese A-share firms (2011–2024): moderate levels of resilience promote digital transformation, but beyond an optimal point resilience reduces transformation effectiveness through bounded-rational behaviors (risk underestimation, attentional bias) that lead to inefficient resource orchestration.

Key Points

  • Theoretical framing: combines resource orchestration theory with the too-much-of-a-good-thing (TMGT) effect to explain why resilience can be beneficial up to a point and harmful beyond it.
  • Primary result: resilience → digital transformation is nonlinear (inverted U). An optimal resilience level maximizes transformation outcomes.
  • Mechanisms identified: excessive resilience induces bounded rationality — executives underweight transformation risks and develop attentional biases (overfocus on certain initiatives, neglect of others), producing suboptimal allocation of resources.
  • Moderators:
    • Industry capital intensity weakens the inverted-U relationship (capital-intensive sectors dampen the resilience effect).
    • Firm slack resources shift the turning point earlier (with more slack, negative effects appear at lower resilience levels).
  • Contribution: challenges the assumption that resilience is uniformly positive, extends resource orchestration theory to digital transformation, and highlights executive psychological traits as micro-level drivers of firm-level digitalization.

Data & Methods

  • Data: panel of Chinese A-share listed firms, 2011–2024.
  • Empirical strategy (as reported):
    • Tests for a nonlinear effect of executive psychological resilience on digital transformation (quadratic/inverted-U specification).
    • Examination of moderating effects for industry capital intensity and internal slack resources.
    • Investigation of behavioral/mechanistic channels centered on bounded rationality (risk perception and attentional allocation).
  • Likely robustness approaches (implied by study design): panel regressions with firm/time controls, interaction terms for moderators, and checks to ensure findings are not driven by observable firm heterogeneity or time trends.

Implications for AI Economics

  • Modeling managerial effects: Economic models of firm digitalization and AI adoption should allow manager traits to have nonlinear impacts — resilience and similar traits can increase adoption up to a point and then hinder it.
  • Resource allocation and efficiency: Overconfident or overly resilient executives can misallocate resources toward AI/digital projects, lowering returns. Policies or governance that constrain such overreach can improve aggregate productivity of digital investments.
  • Sectoral heterogeneity: Capital-intensive industries mute the role of executive resilience in digitalization. Predictions about AI diffusion and firm-level uptake must account for industry capital structure.
  • Role of slack resources: Firms with more slack may reach the point of diminishing returns from resilient leadership earlier; slack can accelerate experimentations but also magnify the costs of poor prioritization.
  • Practical guidance for firms and policymakers:
    • Executive selection and training should emphasize calibrated resilience: promote persistence and adaptability but guard against overconfidence and fixation.
    • Strengthen decision governance (independent review, staged investment, formal risk assessment) to counteract bounded-rationality-driven misallocation in digital/AI projects.
    • Tailor support and incentives for digital transformation by industry capital intensity and observed slack resources to avoid one-size-fits-all policies.
  • Research directions for AI economics: investigate how other executive traits interact nonlinearly with AI adoption outcomes; quantify welfare effects of misallocated digital investments; study policy tools (tax incentives, governance reforms) that alter the resilience–digitalization curve.

Assessment

Paper Typecorrelational Evidence Strengthmedium — Uses a multi-year panel of Chinese listed firms (2011–2024) and finds a consistent inverted-U pattern plus plausible moderators and mechanism proxies, which provides supportive correlational evidence; however, the design is observational without a clear source of exogenous variation, leaving open endogeneity, reverse causality, and measurement concerns that limit causal claims. Methods Rigormedium — The study appears to use appropriate panel methods (quadratic specification, controls, moderators, mechanism proxies) and robustness checks, but it lacks a credible identification strategy (no instrument, difference-in-difference, or natural experiment) to rule out omitted variables or reverse causation; measurement validity of psychological resilience and of digital transformation is also not fully specified. SamplePanel of Chinese A-share listed firms from 2011–2024 (firm-year observations). Executive psychological resilience is treated as a firm-level executive trait index (measurement method not specified in the supplied text), and digital transformation is measured via firm-level indicators (unspecified—likely investment/disclosure-based indices or related accounting measures). Moderators include industry capital intensity and internal slack resources. Themesadoption org_design IdentificationObservational firm-level panel regressions estimating a nonlinear (quadratic) relationship between executive psychological resilience and measures of firm digital transformation, with standard firm/time controls, likely firm and year fixed effects, interaction terms for moderators (industry capital intensity, slack), and mediation tests using proxies for risk perception and attentional allocation; no exogenous instrument or natural experiment reported. GeneralizabilitySample restricted to publicly listed Chinese A-share firms — may not generalize to private firms, startups, or non-Chinese institutional contexts., Cultural and corporate-governance differences limit extrapolation to other countries., Measurement of 'executive resilience' and 'digital transformation' may be context- and method-dependent (text-based, survey, or accounting proxies), affecting external validity., Findings pertain to the 2011–2024 period; rapid changes in AI/digital technologies could alter relationships outside this window., Results may not distinguish AI-specific adoption from broader digital investments.

Claims (7)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Executive psychological resilience has an inverted U-shaped relationship with enterprise digital transformation in Chinese A-share listed firms from 2011 to 2024: moderate resilience promotes digital transformation, while excessively high resilience reduces transformation effectiveness. Adoption Rate mixed Enterprise digital transformation
Reading fidelity high
Study strength medium
not reported
0.3
The resilience level that maximizes enterprise digital transformation is intermediate rather than maximal. Adoption Rate mixed Enterprise digital transformation
Reading fidelity high
Study strength medium
not reported
0.3
Excessive executive psychological resilience reduces digital-transformation effectiveness through bounded-rationality behaviors, including underestimation of risks and attentional bias. Task Allocation negative Digital-transformation effectiveness and managerial resource allocation
Reading fidelity high
Study strength medium
not reported
0.3
Attentional bias associated with excessive executive resilience leads executives to overfocus on some digital-transformation initiatives while neglecting others, resulting in inefficient resource orchestration. Task Allocation negative Efficiency of resource allocation across digital-transformation initiatives
Reading fidelity high
Study strength medium
not reported
0.3
Higher industry capital intensity weakens the inverted-U relationship between executive psychological resilience and enterprise digital transformation. Adoption Rate negative Enterprise digital transformation
Reading fidelity high
Study strength medium
not reported
0.3
Greater firm slack resources cause the negative effects of executive psychological resilience to emerge at a lower resilience level, shifting the inverted-U turning point earlier. Adoption Rate negative Enterprise digital transformation as a function of executive resilience
Reading fidelity high
Study strength medium
not reported
0.3
The study challenges the assumption that executive psychological resilience is uniformly beneficial for enterprise digital transformation. Adoption Rate mixed Enterprise digital transformation
Reading fidelity high
Study strength medium
not reported
0.3

Notes