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Courts have recast wellness offerings as ordinary commerce, letting firms replicate medical services while sidestepping healthcare duties; the author proposes a factor-based test to compel courts to treat functionally equivalent wellness products as healthcare and reinstate consumer protections.

Buyer Be Well
Leah R. Fowler · July 30, 2026 · Boston College Law Review
openalex commentary n/a evidence 7/10 relevance Summary only summary available; pdf_status=error DOI Source PDF

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Courts increasingly treat consumer 'wellness' products as ordinary commercial contracts rather than healthcare, enabling firms (including AI wellness tools) to avoid health-law obligations and creating a regulatory blind spot that the article addresses with a proposed factor-based test to restore protections.

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As cutting-edge consumer wellness products and services increasingly assume the functions of healthcare, courts may be quietly replacing the complex legal protections of health law with contract law’s logic of buyer beware. Analysis of case law reveals how courts uncritically enforce terms in wellness contracts that could be deemed impermissible in traditional healthcare settings. The result is a potential blind spot where courts fail to directly account for the qualities that warrant health’s special legal treatment. Companies can thus mimic healthcare’s aesthetics and replicate its risks without assuming its obligations. By centering contract law in the governance of a subset of health-affecting consumer transactions, this Article challenges the myth that wellness is always meaningfully distinct from healthcare. It argues that as care migrates from public to private ordering, contract law not only facilitates the erosion of health protections but also holds underused tools that courts can leverage to restore them. It proposes a factor-based test to determine when wellness products functionally substitute for care. Ultimately, it warns that wellness is becoming a deregulatory tool, calling on courts to respond with modest doctrinal interventions that protect consumers and preserve some of the safeguards afforded to contracts in healthcare.

Summary

Main Finding

Courts are increasingly treating consumer “wellness” products and services as ordinary commercial transactions governed by contract law, rather than as healthcare subject to special protections. This allows firms to mimic healthcare’s appearance and risks while avoiding health-law obligations, producing a regulatory blind spot. The article argues that courts can and should use underused doctrinal tools in contract law to restore some health protections, and it proposes a factor-based test to identify when wellness products functionally substitute for medical care.

Key Points

  • Courts often uncritically enforce terms in wellness contracts (e.g., waivers, disclaimers, liability-limiting clauses) that would be impermissible or heavily constrained in traditional healthcare settings.
  • The result is a shift from protective health-law norms (patient protections, informed consent, malpractice doctrines, privacy safeguards) to buyer-beware contract principles in a set of transactions that nevertheless affect people’s health.
  • Wellness firms can replicate healthcare aesthetics and risks without assuming commensurate obligations, creating regulatory arbitrage as care migrates from public/medical settings to private consumer markets.
  • The Article challenges the assumed categorical distinction between “wellness” and “healthcare,” showing that many wellness offerings functionally substitute for medical care.
  • It proposes a factor-based test to decide when a wellness product or service should be treated like healthcare for legal purposes, and recommends modest doctrinal interventions for courts to protect consumers while respecting contractual freedom.

Data & Methods

  • Qualitative legal analysis: systematic review of judicial opinions and case law concerning consumer wellness products and contracts.
  • Doctrinal synthesis: identification of recurring judicial treatments and contractual terms that courts enforce in wellness contexts.
  • Normative proposal: development of a factor-based, functional test to determine when wellness products substitute for care, plus proposed doctrinal adjustments courts could apply.
  • (Implicit) illustrative case examples and pattern analysis showing how contract-law reasoning replaces health-law protections in practice.

Implications for AI Economics

  • Regulatory arbitrage and market structure:

    • AI-driven wellness apps, symptom checkers, diagnostic algorithms, and personalized coaching tools can exploit lower legal obligations in the wellness category, lowering compliance costs and encouraging rapid entry. This may skew market incentives toward consumer-facing private solutions over regulated clinical care.
    • Firms face asymmetric liability: lower expected legal costs in wellness regimes may change pricing, investment, and product design incentives, potentially increasing the supply of health-affecting products with weaker safety incentives.
  • Consumer welfare and information asymmetries:

    • Consumers may not appreciate when AI wellness tools are effectively substituting for medical advice. That increases information asymmetry, raises the risk of harm, and generates potential market failures (adverse selection, “market for lemons”) if safety/efficacy claims are hard to verify.
    • Contract-based governance (clickwrap, terms of service) can shift risk to consumers via exculpatory clauses, reducing expected consumer surplus and increasing search/transaction costs for trustworthy alternatives.
  • Externalities and systemic risk:

    • Widespread reliance on low-regulation AI wellness products can create negative externalities—misdiagnosis, delayed care, public health risks—that are not internalized by firms operating under contract-law regimes.
    • Network effects (platforms aggregating health data) can amplify these risks and raise competition-policy concerns if dominant firms lock in users while avoiding healthcare obligations.
  • Research directions for AI economics:

    • Empirically measure the prevalence of wellness vs. regulated healthcare categorizations for AI health tools and the incidence of contract clauses that limit liability.
    • Compare outcomes (health, utilization, costs) for users of AI wellness products versus regulated digital health tools using matched observational studies, difference-in-differences around regulatory or judicial changes, or randomized controlled trials where feasible.
    • Study how legal/regulatory environment affects firm behavior: product design choices, disclosure practices, pricing, and investment in safety/validation.
    • Model incentives under alternative liability regimes (contract-dominant vs. health-law protection) to predict market equilibrium, innovation rates, and welfare.
  • Policy and market interventions:

    • Courts can adopt the proposed factor-based test (or similar functional criteria) to trigger heightened protections for wellness products that substitute for care—this would alter firms’ legal risk calculus and internalize safety incentives.
    • Regulators and policymakers could reduce informational asymmetries via mandatory disclosures, truth-in-advertising rules, accuracy labeling, or certification schemes for AI health tools.
    • Consider targeted liability rules, sector-specific consumer protections, or harmonized standards for data use and privacy to limit exploitative contract clauses.
    • Market-based remedies: third-party certification, reputational signaling, and insurance products that alter firm incentives could complement legal changes.

Takeaway for AI economists: the legal framing of AI health-adjacent products matters for firm incentives, market outcomes, and consumer welfare. Studying how judicial and contractual regimes shape the AI wellness market is essential for predicting innovation paths and designing effective policy responses.

Assessment

Paper Typecommentary Evidence Strengthn/a — The paper is doctrinal and normative legal analysis rather than an empirical causal study; it synthesizes case law and offers a doctrinal test instead of estimating causal effects. Methods Rigormedium — Uses systematic review of judicial opinions and doctrinal synthesis, with clear pattern analysis and illustrative cases, but lacks quantitative analysis, pre-registered methods, or empirical validation of the proposed test. SampleA qualitative, systematic review of judicial opinions and case law addressing consumer 'wellness' products and contracts; illustrative case examples and pattern analysis of courts' treatment of contractual terms (waivers, disclaimers, liability-limiting clauses) in wellness contexts. No primary quantitative dataset or randomized evidence. Themesgovernance adoption innovation GeneralizabilityPrimarily depends on jurisdictional case law—findings may be US-centric and vary across common-law and civil-law systems, Applicability may change as statutes, regulations, or higher-court precedents evolve, Focused on wellness–healthcare boundary; not all AI health tools or digital health interventions fit the same functional profile, Selection of cases and interpretative framing may reflect doctrinal emphasis rather than representative prevalence of practices

Claims (9)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Courts are increasingly treating consumer wellness products and services as ordinary commercial transactions governed by contract law rather than as healthcare subject to special legal protections. Governance And Regulation negative Legal classification and applicable regulatory protections for wellness products and services
Reading fidelity high
Study strength medium
not reported
0.06
Courts often enforce waivers, disclaimers, and liability-limiting clauses in wellness contracts even though comparable provisions would be impermissible or more constrained in traditional healthcare settings. Regulatory Compliance negative Enforcement of contractual liability limitations and consumer-protection terms
Reading fidelity high
Study strength medium
not reported
0.06
The contract-law treatment of wellness transactions replaces protective health-law norms, including patient protections, informed-consent requirements, malpractice doctrines, and privacy safeguards, with buyer-beware principles. Consumer Welfare negative Availability of health-related legal protections for consumers
Reading fidelity high
Study strength medium
not reported
0.06
Wellness firms can reproduce the appearance and risks of healthcare without assuming equivalent legal obligations, creating regulatory arbitrage as care moves from public or medical settings into private consumer markets. Market Structure negative Alignment between health-related risks and firms' legal obligations
Reading fidelity high
Study strength medium
not reported
0.06
Many wellness offerings functionally substitute for medical care, so the distinction between wellness and healthcare should not be treated as categorically fixed. Task Allocation mixed Functional substitution of wellness products and services for medical care
Reading fidelity high
Study strength medium
not reported
0.06
A factor-based functional test can be used to determine when a wellness product or service should receive healthcare-like legal treatment. Governance And Regulation positive Accuracy and consistency of legal classification of wellness products that substitute for care
Reading fidelity high
Study strength speculative
not reported
0.01
Courts can use underused contract-law doctrines and modest doctrinal interventions to restore some health protections while preserving contractual freedom. Consumer Welfare positive Protection of consumers in health-affecting wellness transactions
Reading fidelity high
Study strength speculative
not reported
0.01
AI-driven wellness apps, symptom checkers, diagnostic algorithms, and personalized coaching tools may exploit lower legal obligations in the wellness category, reducing compliance costs and encouraging entry into consumer-facing private health markets. Adoption Rate positive Firm entry and compliance incentives in AI-enabled wellness markets
Reading fidelity medium
Study strength speculative
not reported
0.01
Consumers may fail to recognize when AI wellness tools are effectively substituting for medical advice, increasing information asymmetry and the risk of harm. Consumer Welfare negative Consumer understanding of whether AI wellness tools substitute for medical advice and associated risk of harm
Reading fidelity medium
Study strength speculative
not reported
0.01

Notes