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Digitalization is remaking corporate pay: firms are shifting from fixed wages to individualized, performance-linked compensation delivered through automation and analytics, with talent analytics as the crucial conduit for cost and fairness outcomes. The conclusion rests on a PRISMA-based literature synthesis and expert NFISM modeling and requires field-based empirical validation before causal magnitudes can be accepted.

Technology‐Driven Transformation of Compensation Systems: Mapping the Causal Structure of Digital Reward Systems
Seyed Hossein Razavi Hajiagha, Hannan Amoozad Mahdiraji, Farzaneh Soltani, Gu Pang, Georgia Sakka, Salar Keshavarz Hedayati · July 28, 2026 · Strategic Change
openalex review_meta low evidence 7/10 relevance Summary only summary available; pdf_status=paywall DOI Source PDF

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Latest observation:

  1. Seyed Hossein Razavi Hajiagha provider ID
  2. Hannan Amoozad Mahdiraji provider ID
  3. Farzaneh Soltani provider ID
  4. Gu Pang provider ID
  5. Georgia Sakka provider ID
  6. Salar Keshavarz Hedayati provider ID

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  1. S. Hajiagha provider ID
  2. Hannan Amoozad Mahdiraji provider ID
  3. Farzaneh Soltani provider ID
  4. Gu Pang provider ID
  5. Georgia Sakka provider ID
  6. Salar Keshavarz Hedayati provider ID
A systematic review plus expert-driven NFISM mapping finds digital technologies reorganize compensation into a stable five-level hierarchy—with shifts in performance management and individualized pay at the base, automation and analytics as transmission mechanisms, and outcomes like lower payroll costs and perceived fairer pay—while talent analytics acts as the principal mediator.

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ABSTRACT Traditional reward systems, which are largely salary‐centered and structurally rigid, are no longer sufficient in an era defined by digital transformation. Building on this premise, this study examines how emerging technologies reshape integrated compensation systems by uncovering their causal, mediating, and outcome‐oriented roles. A systematic literature review, following the Preferred Reporting Items for Systematic Reviews and Meta‐Analyses (PRISMA) protocol, first identified 15 technology‐related variables across the reward mix. These were subsequently refined through multiple focus group sessions and modeled using neutrosophic fuzzy interpretive structural modeling (NFISM) to map their hierarchical interdependencies. The findings reveal a five‐level structure comprising three overarching roles: (i) foundational drivers, (ii) intermediary tools, and (iii) outcome‐focused influencers. “Revolution in Performance Management” and “Shift from Fixed Pay to Individual” emerged as the principal drivers shaping the entire system. Mid‐level variables, including compensation automation, data‐driven evaluation, retention analytics, and job satisfaction analytics, serve as transmission mechanisms that translate structural reforms into operational improvements. Outcome variables, such as motivation, fairer pay, and simplified reward management, sit at the highest level. Sensitivity analysis demonstrates the hierarchy's substantial stability under varying expert judgments. The study contributes an integrated, technology‐centered framework that clarifies how digitalization restructures modern reward systems and offers a strategic pathway for organizations seeking to implement technology‐enabled compensation reforms. The findings highlight the role of automated reward‐system technologies in reducing payroll costs (dependent power = 6.75), enhancing data‐driven performance evaluation (dependent power = 6.59), and supporting individualized pay structures (dependent power = 5.64). Talent analytics also emerges as a key mediating mechanism (influence score = 7.25), linking foundational drivers to organizational outcomes. Future research could explore cultural, ethical, and legal aspects of technology adoption and undertake comparative studies across industries and regions. Future studies could examine the cultural, ethical, and legal aspects of technology acceptance. In addition, future studies could conduct comparative research across industries and geographic regions with different cultures.

Summary

Main Finding

Digital technologies are reorganizing organizational reward systems into a stable five‑level hierarchy with three functional layers: foundational drivers (technology‑enabled structural shifts), intermediary tools (automation and analytics that transmit change), and outcome‑focused influencers (motivation, fairer pay, simplified reward management). The principal structural drivers identified are a “Revolution in Performance Management” and a “Shift from Fixed Pay to Individual” pay models. Mid‑level mechanisms such as compensation automation, data‑driven evaluation, and retention/job‑satisfaction analytics translate these drivers into operational outcomes. Quantitative modeling (NFISM) and sensitivity checks show this hierarchy is robust to changes in expert judgments; talent analytics is a key mediator linking drivers to outcomes.

Key Points

  • Study scope: systematic literature review + expert focus groups to identify technology‑related variables in modern reward mixes.
  • Variables: 15 technology‑related reward variables were identified and refined.
  • Hierarchy: five levels grouped into three roles:
    • Foundational drivers: e.g., revolution in performance management; shift from fixed pay to individualized pay.
    • Intermediary tools: compensation automation, data‑driven evaluation, retention analytics, job‑satisfaction analytics (transmission mechanisms).
    • Outcome influencers: employee motivation, fairer pay, simplified reward management (top‑level outcomes).
  • Modeling approach: neutrosophic fuzzy interpretive structural modeling (NFISM) used to map causal and hierarchical interdependencies under uncertainty.
  • Stability: sensitivity analysis indicates strong stability of the derived hierarchy under varying expert judgments.
  • Quantitative highlights:
    • Automated reward systems reduce payroll costs (dependent power = 6.75).
    • Enhanced data‑driven performance evaluation (dependent power = 6.59).
    • Support for individualized pay structures (dependent power = 5.64).
    • Talent analytics as a mediator (influence score = 7.25).
  • Contributions: integrated, technology‑centered framework clarifying how digitalization restructures compensation systems and a strategic pathway for implementing tech‑enabled reforms.
  • Future research recommended on cultural, ethical, legal aspects and comparative cross‑industry/region studies.

Data & Methods

  • Evidence base: systematic literature review following PRISMA protocols to identify relevant studies and technology variables affecting reward systems.
  • Variable refinement: multiple expert focus group sessions to validate and refine the 15 technology‑related variables.
  • Modeling technique: neutrosophic fuzzy interpretive structural modeling (NFISM):
    • Rationale: NFISM handles uncertainty and indeterminacy in expert judgments, producing a hierarchical causal map of variables.
    • Outcome: a five‑level structural model with measures of dependent power and influence scores for variables.
  • Robustness checks: sensitivity analysis varying expert inputs to assess stability of the hierarchical structure.
  • Quantitative indicators reported in the study: dependent power values for key outcomes and an influence score for talent analytics as the principal mediator.

Implications for AI Economics

  • Effect on wage structure and payroll costs:
    • Automation and automated reward systems can lower payroll costs but may also shift compensation toward individualized and performance‑linked pay, altering income risk and wage dispersion.
  • Incentives, productivity, and measurement:
    • Data‑driven evaluation changes incentive design, monitoring intensity, and measurement of worker productivity—raising questions about measurement error, gaming, and effort responses.
  • Role of talent analytics:
    • Talent analytics mediates effects from structural change to outcomes—implying investments in analytics capacity can multiplicatively affect organizational returns to compensation reform.
  • Distributional and fairness concerns:
    • Moves to individualized pay and algorithmic evaluations can produce distributional shifts and potential fairness/equity issues that require careful regulatory and governance attention.
  • Labor market dynamics:
    • Technology‑enabled reward reforms may affect retention, mobility, and matching in labor markets; heterogeneity across industries and regions likely to matter.
  • Policy, legal, and ethical dimensions:
    • Need for regulation on algorithmic transparency, data protection, auditability, and anti‑discrimination when using automated evaluation and reward allocation.
  • Research directions for AI economics:
    • Empirically quantify productivity and distributional impacts of automated compensation systems across sectors.
    • Model worker responses (effort, search, sorting) to individualized, algorithmic pay regimes.
    • Study complementarities between AI/analytics investments and human capital, and cross‑country comparisons to capture institutional/cultural moderating effects.
    • Evaluate welfare and labor market equilibrium consequences, and design policy interventions (transparency mandates, fairness constraints, social insurance) to mitigate adverse outcomes.

Limitations to note for interpretation: the model is based on literature synthesis and expert judgment rather than primary panel or field experiments; NFISM captures causal structure under uncertainty but requires empirical validation and calibration across contexts before generalizing quantitative magnitudes.

Assessment

Paper Typereview_meta Evidence Strengthlow — Findings are based on literature synthesis and expert elicitation translated through NFISM rather than on primary causal evidence (e.g., experiments, quasi-experimental variation, or panel microdata). NFISM produces a structured, uncertainty-aware model but does not establish causal effects or magnitudes in real-world settings. Methods Rigormedium — The study uses systematic review protocols (PRISMA), multiple expert focus groups, and an explicit NFISM method with sensitivity checks—appropriate and transparent for mapping conceptual interdependencies under uncertainty—but the approach depends on subjective judgments, lacks empirical calibration/validation, and cannot by itself identify causal effects. SampleSystematic literature review of studies and sources identified via PRISMA procedures (no primary panel or firm-level data reported); multiple expert focus group sessions used to refine a set of 15 technology-related reward variables; NFISM applied to expert judgments to produce a five-level hierarchical model and derive dependent power / influence scores; sensitivity analyses varied expert inputs to test stability. Themesorg_design productivity IdentificationNo empirical identification via exogenous variation; causal structure is inferred from a systematic literature review (PRISMA) combined with expert focus groups and neutrosophic fuzzy interpretive structural modeling (NFISM) to map interdependencies and derive influence/dependence scores; robustness tested via sensitivity analysis on expert inputs. GeneralizabilityModel is built from literature and expert judgment rather than representative firm- or worker-level data, limiting external validity., Findings may vary substantially across industries, firm sizes, national institutional contexts, and regulatory regimes., Temporal generalizability is limited as rapid AI/automation advances may change mechanisms and magnitudes., Operational definitions and measurement of variables (e.g., 'talent analytics', 'individualized pay') may differ across contexts, affecting applicability.

Claims (10)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Digital technologies reorganize organizational reward systems into a stable five-level hierarchy grouped into three functional roles: foundational drivers, intermediary tools, and outcome-focused influencers. Organizational Efficiency positive Hierarchical structure and stability of technology-related reward-system variables
Reading fidelity high
Study strength medium
not reported
0.24
The principal foundational drivers of technology-enabled changes in reward systems are a revolution in performance management and a shift from fixed pay toward individualized pay models. Task Allocation positive Structure of organizational reward systems
Reading fidelity high
Study strength medium
not reported
0.24
Compensation automation, data-driven evaluation, retention analytics, and job-satisfaction analytics function as intermediary mechanisms transmitting structural technology changes into reward-system outcomes. Organizational Efficiency positive Transmission of technology-related changes into operational reward outcomes
Reading fidelity high
Study strength medium
not reported
0.24
Employee motivation, fairer pay, and simplified reward management are identified as top-level outcome influencers in the technology-centered reward-system hierarchy. Worker Satisfaction positive Employee motivation, perceived pay fairness, and reward-management simplicity
Reading fidelity high
Study strength medium
not reported
0.24
Talent analytics is the principal mediator linking foundational technology and reward-system changes to organizational outcomes. Organizational Efficiency positive Mediating influence of talent analytics within the reward-system hierarchy
Reading fidelity high
Study strength low
influence score = 7.25
0.12
Automated reward systems are associated with reduced payroll costs in the modeled reward-system structure. Organizational Efficiency positive Payroll costs
Reading fidelity high
Study strength low
dependent power = 6.75
0.12
Enhanced data-driven performance evaluation is a prominent outcome or dependency in the modeled technology-enabled reward system. Decision Quality positive Data-driven performance evaluation
Reading fidelity high
Study strength low
dependent power = 6.59
0.12
Technology-enabled reward systems support individualized pay structures in the modeled hierarchy. Task Allocation positive Adoption or support of individualized pay structures
Reading fidelity high
Study strength low
dependent power = 5.64
0.12
The five-level hierarchy is strongly stable under sensitivity analysis that varies expert inputs. Organizational Efficiency positive Robustness and stability of the inferred hierarchy
Reading fidelity high
Study strength medium
not reported
0.24
The study identified and refined 15 technology-related variables affecting modern reward mixes. Other positive Identification of technology-related reward variables
Reading fidelity high
Study strength medium
n=15
15 variables
0.24

Notes