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German public research transfer offices are piloting AI largely for language and content tasks, but envision broader process and decision-support uses; adoption is fragmented and often misaligned with established transfer workflows.

AI Use Cases in Knowledge and Technology Transfer: Evidence from Expert Interviews
Josip Lovrekovic, Masoumeh Tavakoligargari, Manuel Etzkorn, Anna Gieß, Jan Jürjens, Harald F. O. von Korflesch, Peter Fettke · July 05, 2026 · Journal of the Association for Information Systems
openalex descriptive low evidence 7/10 relevance Summary only summary available; pdf_status=paywall Source PDF
A qualitative comparative matrix from 12 interviews finds that KTT units in German public non-university research institutions widely adopt a small set of language-centered, entry-level AI tools while maintaining a larger portfolio of aspirational, higher-potential applications for process support, evidence synthesis, and workflow automation.

Knowledge and technology transfer units in German public non-university research institutions increasingly experiment with AI, especially large language models, yet adoption remains fragmented and rarely aligned with transfer workstreams. This paper presents a comparative AI use case matrix based on 12 semi-structured expert interviews across major German public research institutions. Using an inductive approach, we distinguish AI use cases already in use, including pilots, from those framed as desired or high-potential, and structure them along a modular KTT reference model from research to spin-off management. The results show a small set of broadly adopted entry-level applications for language-centric knowledge work and content preparation, alongside a larger portfolio of aspirational applications targeting process support, information discovery and triage, evidence synthesis, and decision-oriented workflow automation. We consolidate these findings in a comparative matrix and derive implications for KTT practice, AI-enabled process augmentation, and future evaluation.

Summary

Main Finding

Adoption of AI — especially large language models (LLMs) — in German public non‑university knowledge and technology transfer (KTT) units is growing but fragmented. A small set of broadly used, entry‑level language‑centric applications (content preparation and routine language work) coexist with a larger portfolio of aspirational or pilot use cases aimed at process support, information discovery/triage, evidence synthesis, and decision‑oriented workflow automation. The paper organizes these into a comparative AI use‑case matrix mapped onto a modular KTT reference model (from research to spin‑off management).

Key Points

  • Empirical base: 12 semi‑structured expert interviews across major German public non‑university research institutions.
  • Two-tiered taxonomy: (1) use cases already in use (including pilots), and (2) desired / high‑potential use cases.
  • Widely adopted entry uses: language‑centric knowledge work (drafting, translation, summarization) and content preparation for outreach.
  • Aspirational/pilot uses: automated information discovery and triage, evidence synthesis and literature review support, process orchestration, decision support and workflow automation across KTT stages.
  • Mapping: use cases structured along a modular KTT reference model covering activities from research outputs to spin‑off creation and commercialization.
  • Current state: experimentation is common, but adoption is rarely coherent or systematically aligned with core transfer workstreams.
  • Governance and capability gaps: fragmentation reflects uneven technical capacity, data access, evaluation practices, and uncertainty about legal/ethical and IP implications.
  • Output deliverable: a comparative matrix consolidating actual and potential AI uses, intended to inform practice and future evaluation.

Data & Methods

  • Method: Inductive qualitative analysis of 12 semi‑structured expert interviews.
  • Sample: Experts from major German public non‑university research institutions involved in KTT/technology transfer.
  • Analysis steps:
    • Elicited concrete AI use cases and categorized them by current status (in use, pilot, aspirational).
    • Mapped use cases onto a modular KTT reference model spanning research production to spin‑off management.
    • Constructed a comparative AI use‑case matrix to highlight diffusion patterns and gaps.
  • Limitations: small, qualitative sample focused on German public non‑university sector; findings are exploratory and aimed at hypothesis generation rather than causal inference.

Implications for AI Economics

  • Productivity and task composition: Adoption is concentrated in routine, language‑intensive tasks, implying near‑term productivity gains via task automation/complementarity rather than wholesale labor displacement. Economic models should treat KTT staff as complementing LLMs for higher‑order transfer activities.
  • Diffusion dynamics: Fragmented, institution‑specific experimentation suggests adoption follows a patchwork diffusion path. Economic analyses should incorporate heterogeneity in capabilities, governance, and data endowments across institutions.
  • Returns to scale and network effects: Centralized or shared AI tooling and data infrastructure across institutions could generate economies of scale and positive spillovers (e.g., standardized corpora, shared prompt libraries), affecting the aggregate social return to investment in AI for KTT.
  • Investment and allocation: Evidence of many high‑potential but unimplemented use cases signals an investment gap (skills, evaluation frameworks, integration). Cost–benefit analysis and evaluation metrics (time saved, deal throughput, spin‑off success rates) are needed to prioritize deployment.
  • Market structure and commercialization: Faster evidence synthesis, triage, and decision support can shorten commercialization cycles and potentially increase spin‑off formation; this may alter funding needs and the timing of private sector engagement with public research.
  • Policy and regulation: Legal, IP, and data governance issues are bottlenecks; policy interventions (clear guidance on IP, data sharing frameworks, procurement support) can materially influence adoption and economic outcomes.
  • Research agenda: Quantify economic impacts (productivity, time to market, number/quality of spin‑offs), model adoption under uncertainty and heterogeneous institutions, and evaluate centralized vs decentralized provisioning of AI capabilities for public research transfer.

Recommendations (practical for economists and policymakers) - Standardize evaluation metrics for AI pilots in KTT (e.g., time per task, quality-adjusted outputs, conversion rates to commercialization). - Invest in shared infrastructure (secure data platforms, common toolkits) to capture scale effects and reduce redundant experimentation. - Support cross‑institutional knowledge sharing (best practices, reusable prompts, governance templates) to reduce fragmentation. - Fund targeted pilots focusing on high‑value, decision‑oriented workflow automation and measure economic returns. - Incorporate legal/IP clarity and upskilling programs into funding for AI adoption to address non‑technical adoption barriers.

Assessment

Paper Typedescriptive Evidence Strengthlow — Findings are based on 12 semi-structured expert interviews and qualitative inductive coding, providing rich, contextual insights but no causal identification, no quantitative measurement of effects, and limited sample representativeness. Methods Rigormedium — The study uses established qualitative methods (semi-structured interviews and inductive coding) across multiple major institutions, with a clear framework (KTT reference model) to structure results; however, the small purposive sample, potential selection and self-reporting biases, and lack of triangulation with observational or quantitative data limit methodological rigor. SamplePurposive sample of 12 semi-structured expert interviews conducted with staff in knowledge and technology transfer (KTT) units at major German public non-university research institutions; includes practitioners engaged with or experimenting with AI/LLMs. Themesadoption org_design GeneralizabilitySmall sample size (n=12) limits statistical representativeness, Country-specific (Germany) institutional and regulatory context may not generalize to other countries, Focus on public non-university research institutions excludes universities, private sector, and different organizational types, Self-reported practices and aspirations may over-represent early adopters or enthusiasts, Cross-sectional qualitative design cannot speak to dynamics over time or causal effects

Claims (7)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Knowledge and technology transfer units in German public non-university research institutions increasingly experiment with AI, especially large language models. Adoption Rate positive AI experimentation / adoption
Reading fidelity high
Study strength low
n=12
0.09
Adoption remains fragmented and rarely aligned with transfer workstreams. Adoption Rate negative alignment of AI adoption with transfer workstreams
Reading fidelity high
Study strength medium
n=12
0.18
This paper presents a comparative AI use case matrix based on 12 semi-structured expert interviews across major German public research institutions. Other positive existence of a comparative AI use case matrix (methodological output)
Reading fidelity high
Study strength high
n=12
0.3
Using an inductive approach, the study distinguishes AI use cases already in use, including pilots, from those framed as desired or high-potential, and structures them along a modular KTT reference model from research to spin-off management. Other positive classification of AI use cases and structuring along KTT reference model
Reading fidelity high
Study strength high
n=12
0.3
The results show a small set of broadly adopted entry-level applications for language-centric knowledge work and content preparation. Adoption Rate positive prevalence/adoption of entry-level language-centric applications
Reading fidelity high
Study strength medium
n=12
0.18
There is a larger portfolio of aspirational applications targeting process support, information discovery and triage, evidence synthesis, and decision-oriented workflow automation. Organizational Efficiency positive presence/portfolio of aspirational AI applications aimed at process support and automation
Reading fidelity high
Study strength medium
n=12
0.18
The paper consolidates these findings in a comparative matrix and derives implications for KTT practice, AI-enabled process augmentation, and future evaluation. Other positive methodological/conceptual contributions (matrix and implications)
Reading fidelity high
Study strength high
n=12
0.3

Notes