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Generative-AI skills raise IT application rates but widen the gender gap: on Upwork men — especially those with high GenAI proficiency — increase applications more than women, suggesting GenAI may exacerbate rather than equalize entry into tech roles.

Time to Close the Gender Gap? Field Experimental Evidence on Generative AI and Gender Gaps in IT Job Applications
Zhewen Liang, Zengxi Li, Angela Lu, Ben Liu · January 01, 2026 · Proceedings of the ... Annual Hawaii International Conference on System Sciences/Proceedings of the Annual Hawaii International Conference on System Sciences
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A field experiment on Upwork finds that signaling GenAI skills raises IT job application rates for both sexes but increases applications more for men, thereby widening the gender gap in applications.

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The rapid emergence of generative artificial intelligence (GenAI) technologies has sparked debates about their potential to democratize technical work and reduce barriers to entry in IT careers. This study investigates whether possessing GenAI skills influences the gender gap in IT job applications through a field experiment on Upwork. Contrary to expectations that GenAI might level the playing field, we find preliminary evidence that GenAI actually widens the gender gap. While both men and women with GenAI skills show increased rates of applying for IT jobs, the effect is stronger for men, particularly among those with high GenAI proficiency. Our findings challenge optimistic narratives about GenAI’s democratizing potential and suggest that technological advances alone cannot address gender inequalities. These results alert policymakers about GenAI’s unintended consequence of widening gender gaps and inform the development of targeted interventions to mitigate inequalities.

Summary

Main Finding

Preliminary field-experimental evidence from Upwork indicates that possessing GenAI skills increases IT job application rates for both men and women, but the increase is substantially larger for men—especially those with high GenAI proficiency. In short: GenAI skills appear to widen, not close, the gender gap in IT job applications in this freelance setting.

Key Points

  • Context: GenAI might either democratize access to technical work (by lowering coding barriers) or create new, complementary skill demands (prompt engineering, evaluation, human-AI collaboration) that perpetuate existing advantages for men.
  • Experiment overview:
    • Stage 1: Measured existing GenAI proficiency among freelancers.
    • Stage 2: Randomly invited those freelancers to apply to either an IT job (data analyst) or a comparable non-IT job (market analyst).
  • Sample and response:
    • 400 users sampled; 372 invitations sent; 75 respondents; 73 passed attention checks (Stage 1).
    • 72 invitations sent in Stage 2 (one account deactivated).
  • GenAI proficiency measured on three dimensions:
  • Subscription-based usage (paid GenAI subscriptions).
  • Experience-based proficiency (strategies and success improving GenAI outputs).
  • Knowledge-based understanding (tokens, prompt engineering, hallucination).
  • Manipulation checks and pretests:
    • Pretests for survey clarity (n=50) and job-type classification (n=120).
    • Job-type classification: IT job mean = 6.80 vs. non-IT = 2.26 on a 1–7 IT-relatedness scale (p < 0.001).
  • Outcome:
    • Dependent variable: binary Apply indicator (submitted application within 7 days).
    • Finding: GenAI skills raised the probability of applying to IT jobs for both genders, but the magnitude was larger for men; high GenAI proficiency magnified this gender gap.
  • Design strengths: field setting with real economic incentives, private invitations to mitigate algorithmic selection, real application behavior rather than stated intentions.
  • Limitations noted by authors (and evident from the design): small sample size, natural (non-manipulated) variation in GenAI skill, possible selection bias (survey responders), and limited external validity beyond freelance marketplaces.

Data & Methods

  • Platform: Upwork (large freelance marketplace, identity verification present).
  • Two-stage field experiment:
    • Stage 1 (measurement): Private survey invitation framed as labor market research; GenAI items embedded to avoid demand effects. Attention checks used; deceptive framing for experimental integrity (purpose disclosed after acceptance).
    • Stage 2 (outcome): Participants randomized to receive a private invitation to either an IT job (data analyst) or a matched non-IT job (market analyst). Participants saw only their assigned job.
  • Sample sizes:
    • Invitations sent Stage 1: 372; respondents: 75; valid responses: 73.
    • Stage 2 invitations successfully sent: 72.
  • GenAI proficiency variables: subscription status, self-reported experience/proficiency in improving GenAI outputs, and knowledge of GenAI concepts.
  • Dependent variable: Apply (1 if applied within 7 days, 0 otherwise). Non-response and explicit rejections treated as non-application.
  • Analytic approach: Compare application rates across job type, gender, and measured GenAI proficiency; assess interaction effects (gender × GenAI skill). (Detailed statistical specifications and estimates not included in excerpt; main inference drawn as described in abstract.)

Implications for AI Economics

  • Policy and workforce development:
    • GenAI is not a guaranteed equalizer; interventions should actively target gendered disparities in GenAI adoption, confidence, and advanced complementary skills (prompt engineering, evaluation).
    • Training programs should prioritize not only basic GenAI access but also advanced, confidence-building, hands-on opportunities that counteract identity/stereotype effects.
    • Employers and platforms should monitor whether GenAI-related hiring criteria amplify preexisting demographic advantages and consider countermeasures (e.g., blind screening, standardized task-based assessments).
  • Research implications:
    • Need for larger, more diverse samples and experimental manipulations (e.g., randomized GenAI training or tool access) to establish causality for mechanisms (confidence, skill complementarity, identity).
    • Study both demand-side (employer selection, platform algorithms) and supply-side (applicant behavior) channels to understand aggregate labor-market impacts of GenAI.
    • Examine longer-term outcomes (hiring, earnings, career progression) to see if initial application differences translate into sustained labor-market inequality.
  • Broader economic considerations:
    • Technological advances can reallocate comparative advantages; without targeted policy, they may exacerbate existing inequality rather than reduce it.
    • Models of labor market equilibrium in the GenAI era should incorporate heterogeneous adoption, complementarities between traditional technical skills and GenAI-savvy skills, and gender-differentiated behavioral responses to new tools.

Suggested next research steps (based on this study): - Run larger-scale field experiments that randomly assign GenAI training or tooling to isolate causal pathways. - Collect richer mediators (confidence, identity, time spent using GenAI on tasks) and follow-up on hiring outcomes. - Test interventions (mentorship, confidence-building, role-model exposure) designed to mitigate the widening effect observed here.

Assessment

Paper Typerct Evidence Strengthhigh — Random assignment in a field experiment gives strong internal validity for causal claims about application behavior; the outcome is an objective behavioral measure (applications), reducing reporting bias. Limitations remain because effects are measured on platform applications rather than hires, wages, or long-run outcomes. Methods Rigormedium — The RCT design is strong, but key methodological details are not provided here (sample size, pre-registration, balance and manipulation checks, attrition, measurement of GenAI proficiency, and potential spillovers), which prevents a full assessment of execution and robustness. SampleFreelance workers on the Upwork platform who applied to IT job postings; researchers randomized the presence or signal of GenAI skills on freelancer profiles and tracked application rates by self-identified or inferred gender across multiple IT job listings during the study window (exact N and timing not reported). Themeslabor_markets inequality adoption IdentificationRandomized field experiment on Upwork: researchers randomized whether freelancers signaled/possessed GenAI skills (treatment) on their profiles and compared subsequent IT job application rates by gender, identifying causal effects via random assignment and intention-to-treat comparisons. GeneralizabilityPlatform-specific: results may not generalize beyond Upwork and gig-platform job search behaviors, Short-run behavioral outcome: measures applications, not callbacks, hires, wages, or productivity, Selection into sample: Upwork freelancers are a selected group that may differ from salaried IT jobseekers, Measurement of GenAI skills: experimental signal may not reflect real-world skill levels or employer assessment, Geographic/cultural scope: effects may vary across countries and labor markets if sample is geographically concentrated, Gender measurement: reliance on self-report or inferred gender may misclassify or omit non-binary identities

Claims (6)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Possessing GenAI skills influences the gender gap in IT job applications. Hiring mixed gender gap in IT job application rates
Reading fidelity high
Study strength medium
not reported
0.6
GenAI actually widens the gender gap in IT job applications (preliminary evidence). Hiring negative change in gender gap in IT job application rates
Reading fidelity high
Study strength medium
not reported
0.6
Both men and women with GenAI skills show increased rates of applying for IT jobs. Hiring positive IT job application rate
Reading fidelity high
Study strength medium
not reported
0.6
The increase in application rates from GenAI skills is stronger for men, particularly among those with high GenAI proficiency. Hiring negative differential application rate (men vs. women) by GenAI proficiency
Reading fidelity high
Study strength medium
not reported
0.6
These findings challenge optimistic narratives that GenAI will democratize technical work and reduce gender barriers; technological advances alone cannot address gender inequalities. Inequality negative gender equality in access to IT work / barriers to entry
Reading fidelity high
Study strength speculative
not reported
0.1
Policymakers should be alerted to GenAI’s unintended consequence of widening gender gaps and should develop targeted interventions to mitigate inequalities. Governance And Regulation negative policy relevance for gender gap mitigation
Reading fidelity high
Study strength speculative
not reported
0.1

Notes