The Commonplace
Home Papers Evidence Explore Trends Syntheses Digests References Docs 🎲 Workforce Futures
← Papers
Direction, evidence grade, and study type are AI-generated labels (gpt-5-mini), not human-verified. Syntheses are LLM-written. "Tensions" are machine-detected candidates, not confirmed contradictions. A research-acceleration tool, not peer review. How this is built →

AI and FinTech can shorten payment cycles and reduce disputes in construction by automating invoices and using blockchain-backed workflows, but real-world impact is muted by data gaps, implementation costs and entrenched industry practices.

Artificial Intelligence and FinTech Applications for Reducing Payment Disputes in the Construction Industry: A Review of Secondary Evidence
Amila N.K.K. Gamage · December 25, 2025 · Journal of FinTech and Sustainable Finance
openalex review_meta medium evidence 7/10 relevance Full text usable extracted full text DOI Source PDF

Structured author observations

Linked only from stored provider relations; the raw author line above is never matched by name.

OpenAlex

Latest observation:

  1. Amila N.K.K. Gamage provider ID

Semantic Scholar

Latest observation:

  1. A. Gamage provider ID
Recent secondary evidence suggests AI and FinTech can reduce construction payment disputes by improving transparency, automating invoicing and claims verification, and speeding payment cycles, but adoption is constrained by data quality, costs, technical complexity, and stakeholder resistance.

Citation observations

Cumulative provider counts captured on specific dates; providers are never combined.

Payment delays and disputes are persistent challenges in the construction industry, leading to financial strain, project interruptions, and weakened stakeholder relationships. This paper reviews secondary evidence published between 2021 and 2025 to examine how financial technologies (FinTech) and artificial intelligence (AI) can reduce payment-related disputes. The review synthesizes findings on blockchain-based smart contracts, BIM-integrated payment systems, digital payment platforms, and supply-chain financing tools, highlighting their potential to enhance transparency, automate workflows, and accelerate payment cycles. AI applications, including invoice analysis, claim verification, contract compliance monitoring, and risk prediction, further strengthen the accuracy and efficiency of financial processes. Despite these benefits, adoption remains limited due to technical complexity, dependence on high-quality data, implementation costs, and stakeholder scepticism. The study identifies strategies to address these barriers and highlights the complementary role of AI and FinTech in transforming construction payment management. The findings offer practical insights for researchers, practitioners, and policymakers seeking to leverage digital and AI-enabled solutions to reduce disputes, improve project outcomes, and promote a more transparent and accountable construction industry.

Summary

Main Finding

AI-enabled FinTech (notably blockchain-based smart contracts, BIM-integrated verification, digital payment platforms, and AI for invoice/claim analysis, compliance monitoring and risk prediction) has strong potential to reduce payment disputes in construction by improving transparency, automating verification and payment flows, and accelerating cash release. However, real-world adoption remains limited by technical complexity, data quality requirements, costs, legal/regulatory gaps, and stakeholder resistance.

Key Points

  • Technologies reviewed: blockchain & smart contracts, BIM–blockchain integrations (scan-to-BIM / scan-to-model), UAV/UGV reality capture tied to payments, digital payment platforms, supply‑chain financing tools, and AI modules (NLP/ML for invoices, claim verification, contract clause detection, prediction of payment risk).
  • Primary benefits:
    • Faster, more predictable payment cycles through automation of milestone verification and execution.
    • Greater transparency and auditability of payment records (immutability of blockchain records).
    • Reduced manual errors and administrative burden via AI document/invoice analysis.
    • Stronger evidence base for disputes (alignment of as-built data, BIM and contractual rules).
    • Potential liquidity improvements for downstream actors (subcontractors, suppliers) and enhancements to financial sustainability.
  • Representative empirical/field findings cited:
    • BIM–blockchain deployments reported large gains in pilot studies (e.g., 92%+ improvements in stated payment efficiency and transparency in one case study; 84.6% in controlling financial misconduct).
    • Pilot systems that link reality-capture (UAV/UGV or 3D scans) → BIM → smart contract have demonstrated automated payment execution and dispute reduction in case studies.
  • Major barriers identified:
    • High upfront implementation costs, technical complexity and interoperability challenges.
    • Dependence on high-quality, trustworthy as‑built data; “garbage in = garbage out.”
    • Legal and regulatory uncertainty (especially use of cryptocurrencies), unclear enforceability of smart contracts, and absence of standard frameworks.
    • Stakeholder scepticism, conservative industry culture, and fragmentation of procurement chains.
    • Limited high-quality, large-scale causal evidence on long-run impacts and scalability.
  • Suggested mitigation strategies (synthesized from reviewed studies):
    • Pilot projects and phased rollouts with mixed stakeholders to build trust and validate ROI.
    • Development of legal/regulatory frameworks and standards for smart contracts, notarization of as-built data, and accepted payment triggers.
    • Interoperability standards between BIM, scanning tools and ledger systems; strong data governance and provenance controls.
    • Financing mechanisms (public co-funding, project bank accounts, central retention schemes) to lower adoption barriers for small firms.
    • Training and stakeholder engagement to reduce behavioural resistance.

Data & Methods

  • Study type: systematic secondary literature review of English-language publications from 2021–2025.
  • Search strategy: Google Scholar as primary source; search string included ("artificial intelligence" OR "AI") AND (construction OR "construction industry") AND (FinTech OR "financial technology" OR "digital payment" OR "smart contract" OR blockchain) AND (payment OR invoice OR "payment dispute" OR cashflow).
  • Inclusion criteria: studies published 2021–2025, English, empirical or conceptual insights on AI/FinTech applied to construction payment systems, peer‑reviewed articles, conference papers or credible technical reports.
  • Screening & selection: initial millions of hits narrowed to ~58,500 by date filters; title/abstract screening and full-text review produced 22 studies for detailed analysis.
  • Quality assessment: simple checklist applied (clarity, methodological rigor, data transparency, relevance, strength of financial implications); studies were weighted by high/moderate/low quality in synthesis.
  • Limitations reported: English-only search, short (5-year) window, reliance on secondary evidence and case studies, potential publication and indexing bias, and limited generalizability of pilot results.

Implications for AI Economics

  • Transaction costs and cash‑flow: Automation and verifiable triggers can materially reduce transaction and verification costs in construction payment chains, improving working capital and reducing the need for short‑term credit; this lowers financing costs especially for smaller subcontractors.
  • Risk allocation and bargaining power: Transparent, automated verification can shift bargaining leverage away from dominant payers who previously delayed payments; consequences for contract design, dispute-resolution markets, and intermediary roles (e.g., sureties, payment adjudicators) should be expected.
  • Market structure and new intermediaries: FinTech platforms and supply‑chain finance providers stand to capture value by providing escrow, advance financing, and integrated verification services — creating new rents and potential platform market‑power concerns.
  • Investment trade‑offs and adoption externalities: Upfront implementation costs and network effects imply uneven adoption — early adopters may reap gains, but small firms face barriers. Positive network externalities (more projects/participants on standardized platforms) raise aggregate welfare but create transitional distributional tensions.
  • Need for rigorous economic evaluation: Existing evidence is largely pilot-based and descriptive. Economists should prioritize:
    • Causal impact studies (RCTs, phased roll-outs, difference‑in‑differences) measuring outcomes such as payment speed, dispute incidence, bankruptcy/insolvency rates among subcontractors, and overall project delays/costs.
    • Cost–benefit and welfare analyses incorporating adoption costs, changes in intermediary margins, and distributional outcomes across firm sizes.
    • Industrial organization and regulation analysis of platform competition, standard setting, and enforcement mechanisms for smart contracts.
  • Policy levers: Regulators can lower adoption frictions via legal recognition of digital evidence/smart contracts, standards for data provenance, incentives for pilot adoption, and protections for downstream suppliers (e.g., mandated project bank accounts or central retention schemes).
  • Data and measurement challenges: Reliable measurement requires interoperable, audited datasets linking as‑built evidence, payment events, and dispute outcomes; addressing data privacy and proprietary concerns will be key for research and policy evaluation.

Concise takeaway: AI + FinTech offer a promising, complementary toolkit to reduce payment disputes in construction through automation, verification and transparency, but realizing their economic benefits requires addressing legal, data quality, cost, standardization and adoption barriers—and generating stronger causal evidence on impacts and distributional effects.

Assessment

Paper Typereview_meta Evidence Strengthmedium — The paper synthesizes recent secondary evidence (academic articles, industry reports, and case studies) that consistently points to potential benefits of AI and FinTech for reducing payment disputes, but it does not offer new causal estimates and the underlying studies are heterogeneous, often descriptive or pilot-based rather than experimental or robustly quasi-experimental. Methods Rigormedium — The review covers a recent window of literature (2021–2025) and brings together diverse technologies and applications, but there is no indication of a pre-registered protocol, explicit inclusion/exclusion criteria, systematic quality assessment of included studies, or formal meta-analysis — suggesting a structured narrative synthesis rather than a fully systematic review. SampleNarrative synthesis of secondary sources from 2021–2025, including academic studies, industry reports, pilot project descriptions, and case studies addressing blockchain smart contracts, BIM-integrated payment systems, digital payment platforms, supply-chain financing, and AI applications (invoice analysis, claim verification, contract compliance monitoring, risk prediction) in construction projects across varied geographies and firm sizes. Themesadoption org_design productivity GeneralizabilityFindings are sector-specific to construction and may not translate to other industries., Evidence drawn from pilots and case studies limits external validity to large-scale deployment., Regulatory, contractual, and payment-practice differences across countries reduce cross-jurisdiction generalizability., Technology maturity and vendor solutions vary, so effects depend on specific implementations., Outcomes are contingent on data quality and firm capacity; small firms may face different barriers than large contractors.

Claims (8)

ClaimDirectionOutcomeConfidence & EvidenceDetails
Payment delays and disputes are persistent challenges in the construction industry, leading to financial strain, project interruptions, and weakened stakeholder relationships. Organizational Efficiency negative payment-related disputes, financial strain, project interruptions, stakeholder relationships
Reading fidelity high
Study strength medium
not reported
0.24
Blockchain-based smart contracts, BIM-integrated payment systems, digital payment platforms, and supply-chain financing tools have the potential to enhance transparency, automate workflows, and accelerate payment cycles in construction. Task Completion Time positive transparency, workflow automation, payment cycle speed
Reading fidelity high
Study strength medium
not reported
0.24
AI applications—such as invoice analysis, claim verification, contract compliance monitoring, and risk prediction—strengthen the accuracy and efficiency of financial processes in construction payment management. Organizational Efficiency positive accuracy and efficiency of financial processes (invoice processing, claim verification, compliance monitoring, risk prediction)
Reading fidelity high
Study strength medium
not reported
0.24
Despite demonstrated benefits, adoption of FinTech and AI solutions in construction payment management remains limited due to technical complexity, dependence on high-quality data, implementation costs, and stakeholder scepticism. Adoption Rate negative technology adoption / uptake of FinTech and AI solutions
Reading fidelity high
Study strength medium
not reported
0.24
The study identifies strategies to address these adoption barriers. Adoption Rate positive feasibility and uptake of mitigation strategies to increase adoption
Reading fidelity high
Study strength speculative
not reported
0.04
AI and FinTech play complementary roles in transforming construction payment management. Organizational Efficiency positive transformation of payment management processes
Reading fidelity high
Study strength medium
not reported
0.24
The review covers secondary evidence published between 2021 and 2025. Other null_result scope/timeframe of reviewed literature
Reading fidelity high
Study strength high
not reported
0.4
The findings offer practical insights for researchers, practitioners, and policymakers seeking to leverage digital and AI-enabled solutions to reduce disputes, improve project outcomes, and promote a more transparent and accountable construction industry. Governance And Regulation positive policy/practice guidance for reducing disputes and improving transparency/accountability
Reading fidelity high
Study strength speculative
not reported
0.04

Notes