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AI is being adopted across Latin America to boost prediction and automate business decisions, delivering efficiency and cost gains where data, training and governance are in place; however, most evidence is descriptive, geographically concentrated and highlights persistent challenges around data quality, transparency and resistance to change.

Artificial Intelligence for Business Decision-Making in Latin America: A Systematic Review of Evidence, Contributing Countries, and Key Insights
Luz Maribel Vásquez-Vásquez, Elena Jesús Alvarado-Cáceres, V. H. Fernández-Bedoya · Fetched April 11, 2026 · Administrative Sciences
semantic_scholar review_meta medium evidence 7/10 relevance DOI Source PDF
A PRISMA‑style systematic review finds that AI is increasingly used across Latin American sectors to improve prediction, automate processes and enhance efficiency, but its benefits depend on data quality, staff skills and governance while evidence remains largely descriptive and concentrated in a few countries.

In recent years, Latin America has experienced a growing incorporation of Artificial Intelligence (AI) into business and organizational environments, driven by digital transformation, data availability, and competitive pressures. Across multiple sectors, AI-based tools are increasingly used to support complex decision-making processes, raising both opportunities and challenges related to efficiency, ethics, and organizational readiness. Within this context, this systematic review examines the scientific evidence on the implementation of AI in business decision-making in Latin America. Following PRISMA 2020 guidelines, a systematic search was conducted in the Scopus database for articles published between 2021 and 2025. The search strategy combined Boolean operators related to AI and decision-making. Inclusion criteria comprised original, open-access research articles conducted in Latin American countries and published in Spanish or Portuguese. After screening for temporality, geographic focus, language, document type, accessibility, duplication, and relevance, 27 studies were selected from an initial pool of 276,302 records. The studies originated mainly from Peru, Colombia, Chile, and Ecuador. The findings show that AI is applied across sectors such as industry, agriculture, finance, education, and public services, primarily to enhance predictive capacity, automate processes, and support data-driven decisions. While AI adoption improves efficiency, cost reduction, and strategic innovation, its effectiveness depends on staff training, ethical governance, and strategic alignment. Persistent challenges include resistance to change, data quality limitations, and concerns regarding transparency and algorithmic bias. Overall, AI emerges as a transformative but context-dependent tool for business decision-making in Latin America.

Summary

Main Finding

AI is emerging as a transformative but context-dependent tool for business decision-making across Latin America. When implemented with appropriate training, governance, and strategic alignment, AI improves predictive capacity, automates processes, and supports data-driven decisions—delivering efficiency gains, cost reductions, and opportunities for strategic innovation. However, these benefits are uneven because of data-quality limits, resistance to change, transparency concerns, and algorithmic bias.

Key Points

  • Study scope and outcome
    • Systematic review following PRISMA 2020; final sample: 27 studies selected from an initial 276,302 Scopus records (2021–2025).
    • Selected articles were original, open-access, conducted in Latin American countries, and published in Spanish or Portuguese.
  • Geographic concentration
    • Most studies originate from Peru, Colombia, Chile, and Ecuador, indicating research concentration in a subset of countries.
  • Sectoral coverage
    • AI applications reported across industry, agriculture, finance, education, and public services.
  • Primary uses of AI
    • Enhancing predictive capacity, automating processes, and supporting data-driven decision-making.
  • Benefits observed
    • Increased operational efficiency, reduced costs, and facilitation of strategic innovation.
  • Key enablers for effectiveness
    • Staff training and human capital, ethical governance frameworks, and alignment with organizational strategy.
  • Persistent challenges
    • Organizational resistance to change, limited or poor-quality data, concerns over transparency and interpretability, and risk of algorithmic bias.

Data & Methods

  • Review framework: PRISMA 2020 guidelines for systematic reviews.
  • Database and timeframe: Scopus search covering publications from 2021 to 2025.
  • Search approach: Boolean search terms combining AI-related and decision-making–related keywords.
  • Inclusion criteria:
    • Original research articles
    • Open-access
    • Empirical focus on Latin American countries
    • Published in Spanish or Portuguese
  • Screening filters applied:
    • Temporality (2021–2025), geographic focus, language, document type, accessibility (open access), duplication removal, and relevance screening.
  • Final sample: 27 studies retained for synthesis out of 276,302 initial hits.
  • Country distribution: predominantly Peru, Colombia, Chile, and Ecuador (other Latin American countries underrepresented).

Implications for AI Economics

  • Productivity and growth
    • AI adoption can raise firm-level productivity and generate cost savings, but gains depend on complementary investments (human capital, data infrastructure).
  • Adoption heterogeneity and returns
    • Economic returns to AI are likely heterogeneous across sectors and firms; small firms and those in data-poor environments may realize smaller gains without targeted support.
  • Labor markets and skills
    • Effectiveness of AI in decision-making depends on staff training; there are implications for skill-biased labor demand, retraining needs, and potential short-term displacement.
  • Inequality and regional divergence
    • Concentration of research and deployments in a few countries suggests potential widening of digital and economic divides across the region unless diffusion accelerates.
  • Market structure and competition
    • AI-driven efficiency and automation could change competitive dynamics (scale advantages for data-rich firms); regulation may be needed to ensure fair competition.
  • Governance, transparency, and trust
    • Algorithmic bias and opacity undermine economic benefits by raising legal, reputational, and adoption costs; governance frameworks that promote transparency and accountability can increase adoption and social welfare.
  • Policy levers
    • Policies that support data quality, public data sharing, workforce reskilling, SME adoption subsidies, and ethical standards will likely increase the social returns to AI.
  • Research gaps relevant to economics
    • Need for causal and quantitative studies on AI’s impacts on productivity, wages, employment composition, firm profitability, and inequality in Latin America.
    • More geographically diverse and longitudinal evidence is required to assess long-term economic effects and spillovers.

Suggested next steps for researchers and policymakers: prioritize causal impact evaluations, invest in data infrastructure and training programs, develop governance standards for transparency and fairness, and create policies to support diffusion of AI benefits to SMEs and underrepresented countries.

Assessment

Paper Typereview_meta Evidence Strengthmedium — The review synthesizes 27 original empirical studies showing consistent descriptive evidence that AI supports prediction, automation and efficiency gains; however, the underlying studies are largely implementation/descriptive work with little causal identification, heterogeneous methods, and geographic/language/access restrictions that limit confidence in causal or broadly generalizable claims. Methods Rigormedium — Authors followed PRISMA 2020 and conducted a systematic Scopus search with clear inclusion criteria and screening steps, but the search was limited to a single database, to open‑access articles and to Spanish/Portuguese, raising risk of selection bias and missing relevant work (including English/Brazilian literature); no formal quality appraisal or meta‑analysis of effect sizes is reported. SampleSystematic review of 27 original open‑access research articles (2021–2025) conducted in Latin American countries, primarily Peru, Colombia, Chile and Ecuador, covering multiple sectors (industry, agriculture, finance, education, public services) and focusing on AI applications for decision‑support, prediction, process automation and data‑driven management. Themesadoption governance GeneralizabilityGeographic concentration in a few countries (Peru, Colombia, Chile, Ecuador) — underrepresents Brazil and other large economies, Search limited to Scopus — may miss studies indexed elsewhere, Restricted to Spanish/Portuguese and open‑access publications — language and access bias, Short timeframe (2021–2025) — misses earlier foundational work and very recent developments, Included studies are heterogeneous and mostly descriptive, limiting external validity and causal inference

Claims (12)

ClaimDirectionConfidenceOutcomeDetails
In recent years, Latin America has experienced a growing incorporation of Artificial Intelligence (AI) into business and organizational environments, driven by digital transformation, data availability, and competitive pressures. Adoption Rate positive high incorporation/adoption of AI in business environments
n=27
0.24
Across multiple sectors, AI-based tools are increasingly used to support complex decision-making processes. Decision Quality positive high use of AI to support decision-making
n=27
0.24
A systematic search was conducted in the Scopus database following PRISMA 2020 guidelines for articles published between 2021 and 2025 using Boolean operators related to AI and decision-making. Other null_result high systematic review methodology / search procedure
0.4
The initial search returned 276,302 records. Other null_result high number of records retrieved
n=276302
276,302 records
0.4
After screening, 27 studies were selected for inclusion in the review. Other null_result high number of studies included
n=27
27 studies
0.4
The selected studies originated mainly from Peru, Colombia, Chile, and Ecuador. Adoption Rate null_result high geographic origin of research studies
n=27
0.24
AI is applied across sectors such as industry, agriculture, finance, education, and public services. Adoption Rate positive high sectoral application of AI
n=27
0.24
Primary aims of AI implementation were to enhance predictive capacity, automate processes, and support data-driven decisions. Decision Quality positive high primary functional aims of AI systems
n=27
0.24
AI adoption improves efficiency, cost reduction, and strategic innovation. Organizational Efficiency positive medium efficiency, costs, and innovation outcomes
n=27
0.14
AI effectiveness depends on staff training, ethical governance, and strategic alignment. Organizational Efficiency mixed medium moderators of AI effectiveness (training, governance, alignment)
n=27
0.14
Persistent challenges to AI implementation include resistance to change, data quality limitations, and concerns regarding transparency and algorithmic bias. Ai Safety And Ethics negative high implementation barriers (resistance, data quality, transparency, bias)
n=27
0.24
Overall, AI emerges as a transformative but context-dependent tool for business decision-making in Latin America. Organizational Efficiency mixed high overall impact of AI on business decision-making (transformative effect conditioned by context)
n=27
0.24

Notes