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High upfront costs and weak supply‑chain integration are the chief bottlenecks to Industry 4.0 adoption in Thailand's auto sector; expert-driven prioritization shows financing and supply‑chain coordination should come before capability-building to unlock the biggest gains.

Evaluating Critical Barriers to Industry 4.0 Adoption in the Thai Automotive Sector Using an Integrated Fuzzy BWM-PROMETHEE II-DEMATEL Framework
T. Kiatcharoenpol, P. Sirisawat · Fetched March 15, 2026 · IEEE Access
semantic_scholar descriptive low evidence 7/10 relevance DOI Source
An expert-driven fuzzy MCDM analysis identifies high initial investment and weak supply-chain integration as the primary causal barriers to Industry 4.0 adoption in Thailand's automotive sector, while customization, flexible production, human–machine collaboration, and cybersecurity are the most influential enabling practices.

This study investigates the barriers to the adoption of Industry 4.0 (I4.0) in the Thai automotive industry, which is a major economic growth and export competitiveness driver. It aims to offer evidence-based prioritization of barriers and causal relations to inform firms and policymakers in the transformation of smart manufacturing. The methodology follows three stages of multi-criteria decision-making model. Based on a literature survey and expert knowledge, the integration of Fuzzy BWM-PROMETHEE II was used for prioritization. Then Fuzzy DEMATEL is employed to illuminate the causal relationship among critical barriers. The Fuzzy BWM results highlight Customization, Flexible Production, Human–Machine Collaboration, and Cybersecurity as the most influential practices supporting I4.0 implementation. While analysis of Fuzzy PROMETHEE II and DEMATEL together identifies High Initial Investment, Supply Chain Integration as critical barriers and dominant causal drivers that influence other dependent barriers. Addressing these two factors initially helps accelerate digital readiness and enhance transformation performance. The study presents the advanced systematic ranking of I4.0 adoption barriers in the Thai automotive industry. The integration of Fuzzy BWM-PROMETHEE II-DEMATEL framework has a novel methodological contribution and also provides useful decision support to strategic planning and resource allocation.

Summary

Main Finding

High initial investment and weak supply-chain integration are the top, causally dominant barriers slowing Industry 4.0 adoption in the Thai automotive industry; addressing these first will most effectively accelerate digital readiness. Key enabling practices are customization, flexible production, human–machine collaboration, and cybersecurity. The study also contributes a novel integrated fuzzy MCDM framework (Fuzzy BWM → PROMETHEE II → DEMATEL) for prioritization and causal analysis of adoption barriers.

Key Points

  • Objective: Prioritize barriers and uncover causal relationships that impede I4.0 adoption in Thailand’s automotive sector to inform firm strategy and policy.
  • Most influential supportive practices (from Fuzzy BWM):
    • Customization
    • Flexible production
    • Human–machine collaboration
    • Cybersecurity
  • Most critical barriers (from PROMETHEE II + DEMATEL):
    • High initial investment (largest causal driver)
    • Supply chain integration (major causal driver)
      These two drive other dependent barriers; resolving them yields largest downstream effects.
  • Methodological contribution: Integrated fuzzy multi-criteria decision-making pipeline combining BWM for criteria weighting, PROMETHEE II for ranking alternatives/barriers, and DEMATEL for mapping causal influence—applied to I4.0 adoption barriers.
  • Practical recommendation: Prioritize financing/support mechanisms and supply-chain coordination initiatives before or alongside capability-building, to maximize transformation performance.

Data & Methods

  • Data sources: literature survey and structured expert knowledge elicitation (experts in Thai automotive/I4.0 domain). (Paper does not report firm-level panel data; approach is expert-driven.)
  • Overall approach: three-stage fuzzy MCDM model:
  • Fuzzy Best–Worst Method (BWM) to derive weights for practices and barrier criteria under uncertainty.
  • Fuzzy PROMETHEE II for systematic ranking/prioritization of barriers using the weighted criteria.
  • Fuzzy DEMATEL to reveal causal (driver–dependent) relationships among the critical barriers.
  • Rationale: fuzzy logic handles expert uncertainty/imprecision; BWM reduces pairwise-comparison burden; PROMETHEE II supplies preference ranking; DEMATEL identifies directional influence and causal structure.
  • Limitations to note: context-specific (Thai automotive), relies on expert judgments (subject to bias), sample/response details not given here — limits statistical generalizability.

Implications for AI Economics

  • Investment bottlenecks shape the pace and distribution of AI/Industry 4.0 adoption: High upfront capital requirements are primary constraints — suggesting market failures (finance/credit frictions) that policy can target with subsidies, concessional loans, leasing models, or co-investment to accelerate adoption and improve social returns.
  • Supply-chain integration matters for diffusion: AI-driven manufacturing gains depend on interoperable digital supply chains. Policies and standards facilitating data sharing, interoperability, and contract/coordination mechanisms can unlock network effects and increase ROI on firm-level AI investments.
  • Prioritization of complementary capabilities: Firms and policymakers should sequence interventions — address financing and supply-chain coordination first to create the enabling environment, then invest in workforce training, cybersecurity, and production flexibility to capture productivity gains from AI and automation.
  • Labor and skill implications: Emphasis on human–machine collaboration implies demand for reskilling and hybrid skillsets; targeted training programs can improve adoption outcomes and mitigate displacement risks.
  • Targeting and cost-effectiveness: Using an evidence-based prioritization (as in this study) can help allocate scarce public funds more efficiently—e.g., focused financing for high-impact bottlenecks rather than uniform subsidies.
  • Methodological relevance for AI economics research: The integrated fuzzy BWM–PROMETHEE II–DEMATEL pipeline is a useful toolkit for:
    • Prioritizing barriers/opportunities where hard data are scarce and expert judgment is required.
    • Mapping causal influence among institutional, financial, technical, and human-capital factors affecting AI diffusion.
    • Designing policy experiments that sequence interventions according to causal leverage.
  • Generalizability caution: Results should be adapted to local industry and country contexts; replication with firm-level quantitative data or cross-country comparisons would strengthen external validity.

Assessment

Paper Typedescriptive Evidence Strengthlow — Findings rest on expert elicitation and fuzzy MCDM methods rather than observed firm‑level or quasi‑experimental data; DEMATEL reports perceived directional influence, which is subjective and not sufficient for robust causal inference or external validity. Methods Rigormedium — The paper uses a systematic, transparently described MCDM pipeline (fuzzy BWM → PROMETHEE II → DEMATEL), which is appropriate for prioritization under uncertainty, but key details (expert sample size, selection, elicitation protocol, sensitivity checks, and validation) are missing and the approach cannot overcome subjective bias or omitted-variable confounding. SampleLiterature review plus structured expert knowledge elicitation from domain experts in the Thai automotive/Industry 4.0 space; no firm‑level panel or observational microdata reported; exact number, roles, selection criteria, and response rates of experts are not provided in the summary. Themesadoption org_design human_ai_collab skills_training IdentificationCausal ordering is inferred via fuzzy DEMATEL applied to structured expert judgments: experts score directional influence between barriers and the DEMATEL influence matrix is used to classify drivers vs dependents (no econometric/experimental identification). GeneralizabilityContext-specific to Thailand's automotive sector; sectoral and country institutional differences limit transferability., Relies on expert judgments which may reflect local norms and selection bias., No firm-level, cross-sectional, or longitudinal quantitative validation provided., Time-sensitivity: technology costs, financing markets, and supply-chain structures can change quickly., Findings address Industry 4.0 broadly (including but not limited to AI); results may not map precisely to specific AI technologies or use-cases.

Claims (7)

ClaimDirectionConfidenceOutcomeDetails
This study investigates the barriers to the adoption of Industry 4.0 (I4.0) in the Thai automotive industry to inform firms and policymakers. Adoption Rate null_result high identification/prioritization of I4.0 adoption barriers in the Thai automotive industry
0.09
The study integrates Fuzzy Best Worst Method (BWM), PROMETHEE II, and DEMATEL (Fuzzy BWM-PROMETHEE II-DEMATEL) as a three-stage MCDM framework for prioritization and causal analysis of barriers. Other null_result high methodological framework for ranking and causal mapping of barriers
0.09
Fuzzy BWM results highlight Customization, Flexible Production, Human–Machine Collaboration, and Cybersecurity as the most influential practices supporting I4.0 implementation. Adoption Rate positive medium relative influence/ranking of supportive practices for I4.0 implementation
0.05
Combined analysis using Fuzzy PROMETHEE II and DEMATEL identifies High Initial Investment and Supply Chain Integration as critical barriers and dominant causal drivers that influence other dependent barriers. Adoption Rate negative medium criticality (priority) and causal influence of barriers on other barriers
0.05
Addressing High Initial Investment and Supply Chain Integration initially helps accelerate digital readiness and enhance transformation performance. Organizational Efficiency positive medium digital readiness and transformation performance (anticipated improvement)
0.05
The study presents an advanced systematic ranking of I4.0 adoption barriers in the Thai automotive industry. Adoption Rate null_result medium systematic ranking/prioritization of I4.0 adoption barriers
0.05
The integration of Fuzzy BWM-PROMETHEE II-DEMATEL framework constitutes a novel methodological contribution and provides useful decision support for strategic planning and resource allocation. Other positive medium methodological novelty and decision-support utility (for strategic planning/resource allocation)
0.05

Notes