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Digital product passports can convert sustainability into competitive value in fashion and cosmetics by enabling traceability, reuse and cross‑firm knowledge exchange; their benefits materialize only when technical capabilities are matched with organizational readiness, consumer engagement and interoperable standards, otherwise coordination failures and lock‑in risks persist.

Integrating knowledge management and digital product passports to foster sustainable and collaborative ecosystems
Beatrice Becchi, Idiano D’Adamo, Simone Di Leo, Massimo Gastaldi, Chiara Grosso, Cecilia Trusiani · March 14, 2026 · Journal of Knowledge Management
openalex descriptive low evidence 7/10 relevance DOI Source PDF
Digital Product Passports act as socio-technical infrastructure that, when technical functionality aligns with firm readiness and consumer engagement, support material circularity, supply‑chain resilience, and cross‑firm knowledge exchange in Italian fashion and cosmetics.

Purpose The purpose of this study is to explore the potential of the digital product passport (DPP) to support circular and collaborative ecosystems within the fashion and cosmetics industries. By enhancing transparency, traceability and knowledge exchange across complex supply chains, the DPP is examined as an integrative tool embedding sustainability, open innovation (OI) and knowledge management into organizational practice. The research seeks to reconceptualize sustainability as not merely a compliance obligation but also an empowering process for both producers and consumers. Design/methodology/approach The study uses a mixed-methods approach, combining two online surveys conducted in the Italian fashion and cosmetics sectors with k-means cluster analysis, principal component analysis and logistic regression. This methodological framework enables consumer segmentation, identification of DPP adoption drivers and an evaluation of the interrelationships among DPP functionalities, sustainability practices and consumer profiles. Findings The results demonstrate that the DPP contributes to the circularity of raw materials, enhances supply chain resilience and facilitates the dissemination of shared knowledge. Two distinct consumer segments are identified: aware consumers, who are attuned to sustainability and digital innovation, and unaware consumers, who prioritize immediate, tangible benefits. Successful DPP implementation depends on aligning its technical capabilities with both organizational readiness and consumer engagement. Originality/value This research conceptualizes the DPP as a socio-technical and cognitive infrastructure integrating knowledge management, OI and circular economy principles. By emphasizing its dual technical and participatory roles, the research highlights the DPP’s strategic value in driving sustainable business transformation. Moreover, it offers actionable insights for promoting responsible consumption and advancing Sustainable Development Goal 12 through digitally enabled, knowledge-intensive collaboration across the value chain.

Summary

Main Finding

Digital Product Passports (DPPs) function as a socio-technical, cognitive infrastructure: when DPP technical capabilities are aligned with organizational readiness and consumer engagement, they materially support circularity (raw-material reuse), supply‑chain resilience, and cross‑firm knowledge exchange—turning sustainability from a compliance burden into a source of innovation and value in fashion and cosmetics.

Key Points

  • DPPs enhance transparency and traceability across complex supply chains, enabling material circularity and more resilient sourcing decisions.
  • DPPs facilitate knowledge sharing and open innovation (OI) across firms, embedding sustainability and knowledge management into operational practice.
  • Two consumer segments were identified:
    • Aware consumers: environmentally attuned and receptive to digital innovation and sustainability information.
    • Unaware consumers: prioritize immediate, tangible benefits (price, convenience) over sustainability information.
  • Successful DPP adoption requires matching technical functionalities (data granularity, interoperability, user interfaces) with firm-level readiness and strategies to engage different consumer segments.
  • Conceptual contribution: DPPs should be seen as both technical data platforms and participatory tools that enable collaborative value creation and responsible consumption (supports SDG 12).
  • Practical implication: DPP deployment must combine standards, governance, and user-centric design to unlock circular-economy benefits.

Data & Methods

  • Context: Italian fashion and cosmetics industries.
  • Design: Mixed-methods empirical study using two online surveys targeting stakeholders/consumers in the two sectors.
  • Quantitative methods:
    • K‑means cluster analysis to segment consumers (aware vs unaware).
    • Principal component analysis (PCA) to identify underlying dimensions of DPP functionalities and sustainability practices.
    • Logistic regression to identify drivers of DPP adoption and the relationships among DPP features, organizational practices, and consumer profiles.
  • Outcome: segmentation of consumers, identification of adoption drivers, and mapping of interrelationships among technical, organizational, and consumer factors.
  • Note: sample sizes and survey instrument details are not provided in the summary.

Implications for AI Economics

  • Data as economic asset: DPPs generate high-quality, structured product and lifecycle data that are non-rivalrous and highly reusable—raising firm-level incentives to invest in AI models (forecasting, optimization, provenance verification) that exploit this data to capture value across production, secondary markets, and services.
  • Market design & platform economics:
    • DPP ecosystems resemble multi-sided platforms (producers, recyclers, consumers, certifiers). Network effects (more participants → more valuable DPP data) can create winner-take-most dynamics unless standards and interoperability are enforced.
    • Proprietary vs open DPP data regimes will shape competition: closed data can lead to lock-in and market power; open standards can spur broader innovation but may reduce short-term rent extraction.
  • Adoption externalities and coordination failures:
    • Benefits of DPPs accrue systemically (e.g., improved circularity), so private incentives to adopt may be insufficient—policy interventions, subsidies, or consortium governance can correct underinvestment and coordination failures.
  • Role of AI/ML:
    • Use cases: provenance verification (ML-based anomaly detection and image/text verification), predictive maintenance for durable goods, demand forecasting for closed-loop logistics, personalized sustainability nudges, automated compliance reporting.
    • Technical needs: labeled, interoperable DPP datasets; methods for domain adaptation and causal inference to evaluate policy/intervention effects.
  • Consumer heterogeneity & targeted interventions:
    • Segmentation (aware vs unaware) implies different AI-driven approaches: targeted personalization and recommender systems for aware consumers; default, nudging, and tangible-benefit signals for unaware consumers.
    • Beware algorithmic bias: training data skew (e.g., overrepresenting “aware” users) can distort targeting, reducing welfare for less-engaged groups.
  • Governance, privacy & fairness:
    • DPPs raise privacy and surveillance risks if personal data are linked to product use. Economic regulation should incentivize privacy-preserving analytics (federated learning, differential privacy) and data minimality.
    • Transparency and explainability requirements for AI decisions that affect reuse/repair markets are important to maintain consumer trust and avoid exclusionary practices.
  • Policy and measurement:
    • Standardized data schemas and interoperable protocols reduce transaction costs and increase returns on AI investments; public-good components (shared taxonomies, open benchmarks) will accelerate innovation.
    • Need for economic evaluation frameworks: quantify welfare gains from circularity, reduced externalities, and efficiency improvements versus costs from governance, privacy safeguards, and potential market consolidation.
  • Research directions for AI economics:
    • Empirical causal studies on how DPP+AI interventions change recycling rates, second‑hand market prices, and firm investment in circular processes.
    • Modeling strategic firm behavior around proprietary vs shared DPP data and the implications for competition and innovation.
    • Designing incentive mechanisms (data trusts, revenue-sharing, certification markets) to align firm incentives with social welfare from circularity.

Actionable recommendations (high-level): - Promote interoperable DPP standards and open data layers for core provenance and material attributes to reduce lock-in and enable third‑party AI innovation. - Support privacy-preserving methods and clear governance to maintain trust while enabling ML applications. - Design AI-driven consumer interfaces tailored to identified segments: informative transparency for aware consumers; simple, benefit-oriented defaults and nudges for unaware consumers. - Use public funding or consortia to overcome coordination failures in early-stage DPP ecosystem formation so that positive network effects can materialize without excessive market power concentration.

Assessment

Paper Typedescriptive Evidence Strengthlow — Findings are based on cross-sectional online surveys, cluster analysis, PCA and logistic regressions that document associations and patterns but do not establish causal effects; key details (sample sizes, sampling frames, response rates, survey instruments) are not reported, limiting confidence and external validity. Methods Rigormedium — The study uses standard and appropriate quantitative techniques (k-means clustering, PCA, logistic regression) alongside qualitative insight, indicating reasonable analytic rigor; however, the absence of important reporting (sample design, sizes, instrument reliability/validity, robustness checks) and lack of causal identification reduce overall methodological robustness. SampleTwo online surveys conducted with stakeholders and consumers in the Italian fashion and cosmetics sectors (one survey per sector, covering firm stakeholders and end consumers); precise sample sizes, sampling frames, recruitment method, and response rates are not provided in the summary, suggesting likely convenience or self-selected online samples and a cross-sectional design. Themesadoption innovation governance GeneralizabilityGeographically limited to Italy — findings may not hold in other regulatory, market, or cultural contexts., Sector-specific to fashion and cosmetics — results may not generalize to durable goods, electronics, or other industries with different product lifecycles., Likely non-probability online samples and unspecified sample sizes — potential selection and nonresponse biases., Cross-sectional survey design — cannot capture dynamic adoption processes or long-run causal effects., Organizational heterogeneity (firm size, supply-chain position) may limit uniform applicability across firms.

Claims (16)

ClaimDirectionConfidenceOutcomeDetails
Digital Product Passports (DPPs) function as a socio-technical, cognitive infrastructure that, when DPP technical capabilities are aligned with organizational readiness and consumer engagement, materially support circularity (raw-material reuse), supply-chain resilience, and cross-firm knowledge exchange, thereby turning sustainability from a compliance burden into a source of innovation and value in fashion and cosmetics. Innovation Output positive medium circularity (raw-material reuse), supply-chain resilience, cross-firm knowledge exchange, firm-level innovation/value from sustainability
0.05
DPPs enhance transparency and traceability across complex supply chains, enabling material circularity and more resilient sourcing decisions. Organizational Efficiency positive medium transparency/traceability, material circularity, sourcing resilience
0.05
DPPs facilitate knowledge sharing and open innovation across firms, embedding sustainability and knowledge management into operational practice. Innovation Output positive medium knowledge sharing / open innovation activity, embedding of sustainability in operations
0.05
Two consumer segments were identified: 'aware' consumers (environmentally attuned and receptive to digital innovation and sustainability information) and 'unaware' consumers (prioritize immediate, tangible benefits like price and convenience over sustainability information). Adoption Rate null_result high consumer segmentation / cluster membership (attitudes and preferences toward sustainability and DPP information)
0.09
Successful DPP adoption requires matching technical functionalities (data granularity, interoperability, user interfaces) with firm-level readiness and strategies to engage different consumer segments. Adoption Rate positive medium DPP adoption likelihood/practices as a function of technical features and organizational readiness
0.05
DPPs should be seen as both technical data platforms and participatory tools that enable collaborative value creation and responsible consumption (thus supporting SDG 12: responsible consumption and production). Governance And Regulation positive medium conceptual framing / alignment with SDG 12 (normative outcome)
0.05
Practical DPP deployment must combine standards, governance, and user-centric design to unlock circular-economy benefits. Governance And Regulation positive medium policy/design requirements for effective DPP deployment; unlocking circular-economy outcomes
0.05
The study used a mixed-methods design focused on the Italian fashion and cosmetics industries, employing two online surveys, k‑means clustering (consumer segmentation), principal component analysis (to identify underlying dimensions of DPP functionalities and sustainability practices), and logistic regression (to identify adoption drivers). Other null_result high methodological descriptors (survey-based measurements, clustering, PCA, regression outcomes)
0.09
DPPs generate high-quality, structured product and lifecycle data that are non-rivalrous and highly reusable, raising firm-level incentives to invest in AI models (forecasting, optimization, provenance verification) that exploit this data to capture value across production, secondary markets, and services. Firm Revenue positive medium economic incentives for AI investment derived from DPP data characteristics
0.05
DPP ecosystems resemble multi‑sided platforms (producers, recyclers, consumers, certifiers) with network effects such that more participants increase DPP data value, potentially creating winner-take-most dynamics unless standards and interoperability are enforced. Market Structure mixed medium platform dynamics, network effects, competition/market concentration risk
0.05
Proprietary versus open DPP data regimes will shape competition: closed data can lead to vendor lock-in and market power, while open standards can spur broader innovation but may reduce short-term rent extraction. Market Structure mixed medium competitive dynamics and innovation outcomes under different DPP data governance regimes
0.05
Because DPP benefits accrue systemically (e.g., improved circularity), private incentives to adopt may be insufficient and thus policy interventions, subsidies, or consortium governance are needed to correct underinvestment and coordination failures. Governance And Regulation positive (calls for policy) medium need for coordinated policy/collective action to realize systemic DPP benefits
0.05
Different consumer segments imply different AI-driven engagement strategies: targeted personalization and recommender systems for 'aware' consumers, and default, nudging, and tangible-benefit signals for 'unaware' consumers. Adoption Rate positive medium recommended AI engagement strategies tailored to consumer segment outcomes
0.05
DPPs raise privacy and surveillance risks if personal data are linked to product use; economic regulation should incentivize privacy-preserving analytics (e.g., federated learning, differential privacy) and data minimality to maintain trust. Ai Safety And Ethics negative (risk) medium privacy/surveillance risk and recommended governance/technical mitigations
0.05
Standardized data schemas and interoperable protocols reduce transaction costs and increase returns on AI investments; public-good components (shared taxonomies, open benchmarks) will accelerate innovation in DPP ecosystems. Organizational Efficiency positive medium reduced transaction costs and increased returns on AI investments contingent on standards/interoperability
0.05
The paper identifies future research directions, including empirical causal studies on how DPP+AI interventions change recycling rates, second‑hand market prices, and firm investment in circular processes; and modeling firm strategy around proprietary vs shared DPP data. Other null_result high proposed empirical and modeling research outcomes (not measured in current study)
0.09

Notes