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Generative AI is reshaping how firms are organised: literature mapping shows GenAI creating an 'algorithmic workplace' where decision-making becomes more decentralized and managers shift from micro-managers to curators and coordinators. The emerging discourse links technical constructs (LLMs, GANs) to managerial concepts—implying potential productivity gains, changing skill demands, and new governance challenges, but stopping short of causal evidence.

Generative AI and the algorithmic workplace: a bibliometric and conceptual analysis of its impact on organisational decision-making and work design
Carlos Luengo Vera, Alnoor Bhimani, Jose Gómez Gandia, Antonio de Lucas · Fetched March 18, 2026 · London School of Economics and Political Science Research Online (London School of Economics and Political Science)
openalex review_meta n/a evidence 7/10 relevance Source PDF
A bibliometric mapping of 212 Scopus-indexed articles (2018–2025) finds a rapidly converging literature that frames GenAI as enabling an 'algorithmic workplace' marked by hybrid human–machine agency, decentralized decision-making, and shifting managerial roles from command-and-control toward guide-and-collaborate.

This study investigates how generative artificial intelligence (GenAI) is transforming the architecture of the workplace and reconfiguring managerial agency in contemporary organisations. While prior research has explored task automation and human–machine collaboration, scholarship has under-examined to the broader structural and epistemic implications of GenAI on authority, coordination, and organisational decision-making. To address this gap, a bibliometric and conceptual analysis was conducted on a corpus of 212 Scopus-indexed publications (2018–2025). Using VOSviewer and Bibliometrix, the study maps performance trends, thematic structures, and the conceptual evolution of the field. The findings reveal a dynamic knowledge domain where technical constructs such as large language models and generative adversarial networks intersect with behavioural and managerial concepts including autonomy, coordination, and decision-making. Thematic mapping and co-word analysis uncover six coherent conceptual clusters, while a Sankey diagram of thematic evolution illustrates the convergence of lexical frameworks and the pivotal role of a small group of authors in structuring the discourse. The article advances a conceptual framework of the algorithmic workplace, characterised by hybrid agency, decentralised decision-making, and the erosion of rigid managerial boundaries. It suggests a transition from command-and-control models to guide-and-collaborate paradigms, with GenAI acting as a socio-technical intermediary in decision-support processes. By offering a systematic and theory-informed mapping of the field, the study contributes to emerging scholarship on AI-enabled organisational transformation and outlines future trajectories for research at the intersection of technology, management, and decision systems.

Summary

Main Finding

Generative AI is reshaping organisational architecture and managerial agency by creating an "algorithmic workplace" characterised by hybrid human–machine agency, decentralised decision-making, and blurred managerial boundaries. The field shows a rapid, interdisciplinary convergence between technical constructs (e.g., large language models, GANs) and managerial/behavioural concepts (e.g., autonomy, coordination, decision-making), suggesting a move from command-and-control toward guide-and-collaborate modes of management with GenAI functioning as a socio-technical intermediary in decision support.

Key Points

  • Corpus and scope: 212 Scopus-indexed publications (2018–2025) were analysed to map the emergent literature on GenAI and organisational change.
  • Tools and mapping: Bibliometric and conceptual tools (VOSviewer, Bibliometrix) were used to identify performance trends, co-word structures, thematic mapping, and conceptual evolution.
  • Conceptual structure: Co-word and thematic analyses reveal six coherent conceptual clusters that bridge technical AI topics (LLMs, GANs) with managerial themes (autonomy, coordination, decision-making).
  • Evolution and authorship: A Sankey diagram of thematic evolution shows lexical convergence over time and indicates that a small set of authors has disproportionate influence in structuring discourse.
  • Conceptual contribution: The article proposes an "algorithmic workplace" framework emphasising hybrid agency (agents composed of humans + GenAI), decentralised decision processes, and erosion of rigid managerial boundaries.
  • Managerial shift: Evidence and argumentation point to a transition from hierarchical command-and-control to guide-and-collaborate paradigms, where managers curate, guide and coordinate AI-augmented teams rather than micro-manage tasks.
  • Role of GenAI: GenAI acts as a socio-technical intermediary—facilitating interpretation, coordination, and decision support—rather than merely automating discrete tasks.

Data & Methods

  • Data source: 212 peer-reviewed articles indexed in Scopus covering 2018–2025.
  • Bibliometric software: VOSviewer (for network visualization) and Bibliometrix (for bibliometric statistics and thematic mapping).
  • Analyses performed:
    • Performance trends (publication counts, citations, influential authors/journals).
    • Co-word analysis to detect recurring lexical themes and their relationships.
    • Thematic mapping to extract conceptual clusters (six clusters identified).
    • Thematic evolution tracing (Sankey diagram) to show how themes converge/diverge over time.
  • Limitations (inherent to method): Bibliometric mapping profiles the intellectual structure and evolution of a field but does not establish causal effects; possible biases from database coverage (Scopus), timeframe cutoff, and publication selection; reliance on keyword co-occurrence may under-represent implicit conceptual nuances.

Implications for AI Economics

  • Organizational form and transaction costs:
    • Decentralised decision-making may lower some internal transaction costs (faster local decisions) but raise coordination costs absent new governance mechanisms. Empirical work should estimate net effects on firm-level efficiency and boundaries.
  • Labor demand and skill composition:
    • Hybrid agency implies complementarity between GenAI and certain managerial/knowledge-worker skills (curation, evaluation, coordination), potentially increasing returns to those skills while automating routine cognitive tasks—consistent with skill-biased technological change.
  • Managerial capital and rents:
    • The erosion of rigid managerial boundaries could reduce the value of traditional supervisory skills while increasing the value of meta-management and AI-expertise, reshaping returns to managerial capital and hiring investments.
  • Firm productivity and inequality:
    • Adoption of GenAI may deliver productivity gains for adopters but also generate winner-take-most dynamics (first-mover advantages, network effects), with implications for within- and between-firm wage dispersion and market concentration.
  • Incentives, governance and regulation:
    • New incentive designs and accountability frameworks are needed when decision authority is shared with opaque GenAI systems (information asymmetries, attribution of responsibility).
  • Market structure and competition:
    • Concentration of influential authors and convergent lexical frameworks in the literature hint at rapid standard-setting; analogous real-world concentration (platforms, model providers) could affect competitive dynamics and access to algorithmic capabilities.
  • Research agenda for AI economists:
    • Causal microeconometric studies linking GenAI adoption to productivity, employment composition, wages, and firm boundaries (using difference-in-differences, IVs, RCTs, matched panels).
    • Structural models of firm organisation incorporating hybrid human–AI agents and endogenous delegation/monitoring choices.
    • Measurement work: constructing firm- and task-level indicators of GenAI use, managerial practices, and decision decentralisation.
    • Distributional analysis: how GenAI affects income inequality across occupations and firms; policy countermeasures (training, redistribution).
    • Policy evaluation: assessing regulatory approaches for accountability, liability, and access to GenAI as inputs to production.
  • Practical takeaways for firms and policymakers:
    • Invest in complementarity: training for managerial roles focused on AI curation, evaluation, and coordination.
    • Reassess organisational design: experiment with decentralised decision rights and governance safeguards.
    • Monitor competitive dynamics: policy should consider market power of model/platform providers and implications for access and inequality.

Summary: The bibliometric study maps a rapidly converging literature showing GenAI’s structural effects on organisations—a shift likely to have broad economic consequences for labour demand, firm organisation, productivity and market structure. AI economics should prioritize causal empirical work, structural modelling of hybrid agency, and policy-oriented analysis to understand and shape these outcomes.

Assessment

Paper Typereview_meta Evidence Strengthn/a — This is a bibliometric and conceptual mapping study that synthesizes literature and proposes a framework; it does not provide causal empirical estimates or identification of GenAI effects on economic outcomes. Methods Rigormedium — Uses standard, transparent bibliometric tools (VOSviewer, Bibliometrix) on a moderately sized corpus (212 Scopus-indexed articles) with multiple analyses (performance trends, co-word, thematic mapping, evolution). However, results depend on Scopus coverage, keyword selection, cluster labeling, and interpretive choices without triangulation from primary empirical data or qualitative validation. SampleCorpus of 212 peer-reviewed publications indexed in Scopus from 2018–2025 spanning interdisciplinary outlets (management, information systems, computer science, and related fields); analysis based on metadata, keywords, citations and textual co-occurrence using VOSviewer and Bibliometrix. Themesorg_design human_ai_collab productivity labor_markets adoption governance skills_training inequality innovation GeneralizabilityLimited to articles indexed in Scopus—may omit relevant work in non-indexed outlets, books, reports, or preprints, Time-window cutoff (2018–2025) may miss very recent rapid developments or earlier foundational work, Keyword and metadata-based co-word analysis can miss implicit concepts and context-specific meanings, Bibliometric clusters reflect discourse structure, not confirmed real-world organizational practices or causal impacts, Language and disciplinary biases in publication venues may skew thematic representation

Claims (14)

ClaimDirectionConfidenceOutcomeDetails
The study analysed a corpus of 212 Scopus‑indexed publications covering 2018–2025 to map emergent literature on Generative AI and organisational change. Research Productivity null_result high size and timeframe of bibliometric corpus (number of publications, 2018–2025)
n=212
corpus size = 212 Scopus-indexed publications (2018–2025)
0.04
Bibliometric and conceptual tools (VOSviewer, Bibliometrix) were used to identify performance trends, co‑word structures, thematic maps, and conceptual evolution in the GenAI–organisation literature. Research Productivity null_result high types of bibliometric analyses applied (performance trends, co‑word structures, thematic mapping, thematic evolution)
n=212
use of VOSviewer and Bibliometrix for performance trends, co-word, thematic mapping and evolution
0.04
Co‑word and thematic analyses reveal six coherent conceptual clusters that bridge technical AI topics (e.g., LLMs, GANs) with managerial themes (e.g., autonomy, coordination, decision‑making). Research Productivity null_result high number and thematic composition of conceptual clusters (six clusters linking technical and managerial topics)
n=212
identification of six conceptual clusters
0.04
A Sankey diagram of thematic evolution shows lexical convergence over time and indicates that a small set of authors has disproportionate influence in structuring the discourse. Research Productivity null_result medium lexical convergence across themes and concentration of author influence (disproportionate influence of a small set of authors)
n=212
Sankey shows lexical convergence and concentration of influence among a small set of authors
0.02
The paper proposes an 'algorithmic workplace' framework emphasising hybrid agency (agents composed of humans plus GenAI), decentralised decision processes, and erosion of rigid managerial boundaries. Organizational Efficiency mixed medium conceptual formulation of organisational architecture (algorithmic workplace: hybrid agency, decentralisation, blurred managerial boundaries)
n=212
proposed 'algorithmic workplace' framework (hybrid agency, decentralised decision processes, erosion of rigid managerial boundaries)
0.02
The literature indicates a managerial shift away from hierarchical command‑and‑control toward guide‑and‑collaborate paradigms, where managers curate, guide, and coordinate AI‑augmented teams rather than micro‑manage tasks. Organizational Efficiency positive medium reported dominant managerial paradigm in the literature (guide‑and‑collaborate vs command‑and‑control)
n=212
literature indicates shift toward guide-and-collaborate managerial paradigm
0.02
Generative AI functions as a socio‑technical intermediary that facilitates interpretation, coordination, and decision support rather than merely automating discrete tasks. Task Allocation positive medium portrayal of GenAI role in organisational processes (socio‑technical intermediary vs task automation)
n=212
Generative AI portrayed as socio-technical intermediary facilitating interpretation, coordination, decision support rather than mere task automation
0.02
Bibliometric mapping profiles the intellectual structure and evolution of the field but does not establish causal effects of GenAI on organisational outcomes. Research Productivity null_result high methodological limitation (inability to infer causality from bibliometric mapping)
n=212
bibliometric mapping descriptive; does not establish causal effects
0.04
Decentralised decision‑making mediated by GenAI may lower some internal transaction costs (faster local decisions) but raise coordination costs absent new governance mechanisms. Organizational Efficiency mixed low hypothesised effect on internal transaction costs and coordination costs
n=212
theorised: decentralised decision-making via GenAI may lower some transaction costs but raise coordination costs absent governance
0.01
Hybrid agency implies complementarity between GenAI and managerial/knowledge‑worker skills (curation, evaluation, coordination), potentially increasing returns to those skills while automating routine cognitive tasks—consistent with skill‑biased technological change. Skill Acquisition positive low expected changes in returns to managerial/knowledge‑worker skills and automation of routine tasks
n=212
hybrid agency implies complementarity and higher returns to curation/evaluation/coordination skills (consistent with skill-biased technological change)
0.01
Adoption of GenAI may deliver productivity gains for adopters but also generate 'winner‑take‑most' dynamics (first‑mover advantages, network effects), with implications for wage dispersion and market concentration. Firm Productivity mixed low potential effects on firm productivity, market concentration, and wage dispersion
n=212
adoption of GenAI may deliver productivity gains for adopters and produce winner-take-most dynamics (market concentration, wage dispersion implications)
0.01
Convergence in the literature and concentration of influential authors suggest rapid standard‑setting; analogous real‑world concentration of model/platform providers could affect competitive dynamics and access to algorithmic capabilities. Market Structure mixed low inference about standard‑setting dynamics and potential market concentration effects
n=212
lexical convergence and author concentration suggest rapid standard-setting with possible market concentration among model/platform providers
0.01
The paper recommends a research agenda for AI economists: causal microeconometric studies (DiD, IVs, RCTs), structural models with hybrid human–AI agents, measurement work on GenAI use, distributional analysis and policy evaluation. Research Productivity null_result high recommended methodological directions for future empirical and theoretical research in AI economics
n=212
recommended methods: DiD, IV, RCTs, structural models, measurement work, distributional analysis
0.04
Practical recommendations for firms and policymakers include investing in training for AI curation/evaluation/coordination, experimenting with decentralised decision rights and governance safeguards, and monitoring competitive dynamics related to model/platform providers. Governance And Regulation null_result high recommended organisational and policy actions
n=212
practical recommendations: invest in training for AI curation/evaluation/coordination, experiment with decentralised decision rights and governance safeguards, monitor competitive dynamics
0.04

Notes